Up to a few months ago we were regular visits to the Waterside for their £6.99 mid-week Toby Carvery. However, over the past few months the restaurant has really dropped its standards in our view. At one time you couldn’t fault the place but now it has become tired and untidy. The area around the food bay isn’t kept tidy and the general condition of the restaurant is dusty and could do with a really good ‘spring clean’. The ‘whites’ worn by the chefs now look untidy and have seen better days. Some of the food on display looks burnt and overcooked. The serving spoons are too hot to hold but unfortunately the food itself is at best lukewarm. The past two times we have visited there we needed to ask the staff to warm up our food in the microwave! Sorry, but that’s just unacceptable for me. There just doesn’t appear to be anyone in charge there now, keeping on top of things and sorting out problems and ‘good housekeeping’. We won’t be going back there until things improve. On the ‘plus side’ the staff members are still really helpful and friendly but sadly the food lets the place down now and that’s a real shame!More
- Free Wifi
- Free parking