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“Worst hotel i have ever stayed in”

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St. Julian's Bay Hotel
Ranked #24 of 33 Hotels in Saint Julian's
Reviewed 23 September 2017

DO NOT STAY AT THIS HOTEL. Never in my life have i experienced a hotel as horrendous and disgusting as this hotel. We received a room with NO aircon, NO tv and the sinks did not drain. There are NO springs in the mattress and are placed on wooden box frames. The staff are extremely rude especially the manager Allan. We ended up moving to another hotel immediately as the thought i staying in the room made my skin crawl. I would not recommend this hotel to anyone, honestly pay a little extra and stay somewhere half decent, this place is not value for money.
My recommendation would be to request to review the room before the take your payment, which they asked us to do. If i would have seen the room before paying i would have refused to pay.
I was booked in for a 5 day stay, we ended up moving over to the Cavelieri hotel after 1 night as the management team told us they were completely booked and that there was nothing they could do about the incorrect and sub-par rooms that we were offered,

Room Tip: Ensure that you view before you pay, i requested an economy room with 1 double bed and received a ro...
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  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank LuziNat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 24 of 808 reviews

Reviewed 16 September 2017 via mobile

Perfect location of the hotel. Rooms are very spacious and clean. A lot of bars and restaurants nearby. Definitely would recommend it. Bus stops near the hotel. You can go on foot to Sliema along the coastline.

Stayed: September 2017, travelled on business
Thank MADAM43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

I booked the hotel in April because it looked nice on the pictures it was in an area of Malta we wanted to stay in and it had a 24 hour reception which was important because our flights were arriving after midnight. On arrival a nice chap checked us in and then said that the room wasn't what we had booked becauase it was triple not double but we could change rooms in the morning because they were fully booked. We said it was fine we would see how we get on because we just wanted to get to bed (1am). He then said we needed to pay now to which we said no we'd sort it in the morning since the room wasn't right anyway but apparently this wasn't an option. We checked in to a room with 3 single beds which sounded like they were on their last legs! We pushed 2 together to make a double but it was a quick fix didn't really work and by the morning they had pretty much separated anyway. The next morning we spoke to a very uptight receptionist who seemed to know nothing about the issue and said quite bluntly that as we can see she had no other rooms available (since we didn't have access to her bookings system I don't know how we could see this!). If we had booked the room even a month before I could appreciate that they may not have a double available but since we booked 5 months prior to the stay its not really acceptable. Anyway a manager was called who called housekeeping and asked them to ziplock the beds to a double. We mentioned that the TV had a very poor signal so was unwatchable although not a big deal because we weren't there to watch it. so off we went to enjoy the day. When we came back that night the bed had a double sheet put over both mattresses but it wasnt zipped together so was no different than the night before. The TV was no different. When we checked out the next morning the same manager was on duty and asked us how our stay was, obviously he already knew the answer but clearly had no actual management authority to do anything about it. The review gets 2 stars because the room was clean but really that's the only plus and to be honest expected. The TV didn't work the room was not what we booked and the hotel staff were unable to fix our issues. Answer- if you don't have the room available don't sell it or make it right don't tell us at 1am it isn't what we booked and then demand full payment.

Stayed: September 2017, travelled as a couple
1  Thank Natalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017

Very comfortable, clean and cool. Our price was very reasonable and included a really good breakfast. Small problem with noise at night and other guests coming and going but I can sleep through most things! We would definately stay again!!

Room Tip: Not sure sorry, we've only stayed once and our view was of the back street.
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank jstenstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

To start with there is no pool. Our view from our dirty little balcony was of a different dirty hotel. Our shower was just flooding all over the room because drain was blocked. We asked reception to fix and they lied saying they nocked on door but we was a sleep but we was up at 7am and then they avoided us for the rest of our trip. My neck is in pain off the beds and Nat bites over my legs. The pool over the road is 10euros a day. Cleaners have no manners and Rush you out rooms

Stayed: September 2017, travelled with friends
Thank kris350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. Julian's Bay Hotel

Address: 48 Main Street | St Julians, Saint Julian's, Island of Malta STJ1017, Malta
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #24 of 33 Hotels in Saint Julian's
Price Range: €20 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Julian's Bay Hotel 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
St Julians Bay Hotel Malta is a modern three star hotel fantastically situated on the seafront of St Julians Promenade, a short distance to the popular night spot Paceville as well as a short walk to Sliema Centre. The hotel has 85 rooms including 15 seafront balcony rooms with exquisite sea views. All rooms have a private bathroom or shower, finished in a modern style and to high standards. The hotel is complimented by a lovely lounge with an internet cafe and free WIFI is offered throughout the hotel. Guest rooms at St Julian's Bay Hotel, are individually decorated in soft colour tones with complementing soft furnishings and artwork. Elegant in style, with modern wood furnishings, rooms at St Julians Bay Hotel are airy, comfortable and functional with single, twin or double beds, large work area and desk. You will find quality features in all rooms including free WIFI, TV with satellite, room safe as well as air-conditioning. ... more   less 
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Also Known As:
St Julians Bay Hotel
St. Julian's Bay Hotel Malta

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