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All reviews vegan menu great food staff were friendly lovely place waiting staff bottle of wine two nights high standard jockey pub emergency luggage meal wore refurbishment stopover portions
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Reviewed 17 June 2018 via mobile

Eight of is met for a weekend at Horse and Jockey we had two nights B&B and ate in the restaurant. We also drank copious amounts in rhe bar!!
The staff were so attentive, friendly and approachable. We were well looked after by all departments from checking in to leaving. The rooms are spacious and very well presented. The Horse and Jockey has been renovated to a very high standard with some quirky features. Lovely place would definitely recommend.
Thank you to Lisa the restaurant manager, who looked after us very well indeed and obviously does an outstanding job in staff training customer service.

Stayed: June 2018, travelled with family
Thank KazzyLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindseyPearson2018, Receptionist at The Horse & Jockey, responded to this reviewResponded 18 June 2018

Thank you for your recent review of The Horse and Jockey.

It's fantastic to hear about the staff being attentive, friendly and approachable. We always strive for the best possible customer service so when we get feedback from our customers like this it is great to hear. I will pass on your comments to all departments that looked after you from checking in to leaving.

I will of course let Lisa know about how well you were looked after during your visit.

we look forward to welcoming you back to our venue and thanks you once again for your lovely review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018

Three of us had lunch at the Horse and Jockey last week and had superb service and delicious food in very pleasant surroundings. Everywhere was spotless and attractive, the waiting staff were courteous and very professional and we all had a different meal and it was all delicious, including the gluten free meal.
I needed to contact the hotel afterwards and the service, again, was second to none and we are looking forward to a return visit soon. Highly recommended.

Room Tip: We just went for lunch, not an overnight stay but everywhere was immaculate.
Stayed: May 2018, travelled with friends
Thank chrisq8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindseyPearson2018, Receptionist at The Horse & Jockey, responded to this reviewResponded 7 June 2018

Thank you for your recent review of The Hurt Arms.

It's great to hear that the service and food were great during your visit. I will pass on your comments to all our departments with regards to the venue being spotless, the waiting staff were courteous and very professional. I will make sure that the kitchen team know that the food was delicious.
We look forward to welcoming you back to the venue and thank you once again for your excellent review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

We stayed here overnight & were not disappointed! The rooms were gorgeous, the staff were helpful & welcoming & the food was great! The location was perfect for getting out & about! Would definitely recommend! We would definitely return :)

Stayed: June 2018, travelled as a couple
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindseyPearson2018, Receptionist at The Horse & Jockey, responded to this reviewResponded 7 June 2018

thank you for your recent review of The Horse and Jockey.

It's lovely to hear that you love our bedrooms just as much as we do. I will pass on your comment with regards to the staff being helpful and welcoming to both management and the whole team. I will also make sure as to tell the kitchen team about the food being great too.
We look forward to welcoming you back to our lovely venue and thank you once again for your excellent review.

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Reviewed 26 May 2018 via mobile

Visited the Horse and Jockey yesterday for our Anniversary. We hadn’t booked a table but the staff were very helpful and extremely friendly. The food was excellent and we will definitely visit again. Thanks to all the staff.

Stayed: May 2018, travelled as a couple
Thank julietParkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindseyPearson2018, receptionist at The Horse & Jockey, responded to this reviewResponded 3 June 2018

Thank you for your recent review of The Horse and Jockey.

It's great that the team were very helpful and extremely friendly towards you during your visit. i will pass on your lovely comments to them all as they appreciate all feedback given. i will also make sure to tell the kitchen team about the food being excellent. We can't wait to welcome you back to The Horse and Jockey again and thank you once again for your review.

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Reviewed 18 May 2018

Went for supper with friends early doors. Great menu and even a vegan menu . The food was excellen with a great choice of food, deserts were delightful. The staff were very professional, helpful and pleasant. Would definitely recommend this to friends and go back again

Stayed: May 2018, travelled with friends
Thank Gail L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindseyPearson2018, Receptionist at The Horse & Jockey, responded to this reviewResponded 20 May 2018

Thank you for your recent review of the Horse and Jockey.

It's great you have come to our venue especially to try our Vegan menu, we have been getting a lot of great feedback on this. I will pass on your comment to the kitchen team with regards to the food being excellent with a great choice (especially the desserts being delightful). I will also pass your comments onto the staff member that were being very professional, pleasant and helpful.

we look forward to welcoming you back to the horse and jockey soon and once again many thanks for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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