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Reviewed 11 November 2022 via mobile

Great value airport hotel. It exceeded my expectations. I was looking for a decent hotel to break a long haul connection and chose the Pilot. Staff are all really upbeat, positive and helpful. I arrived late to be greeted warmly and checked in quickly. The rooms are small but functional. There is fast WiFi, a big flat screen TV and power shower. Best of all for me was the comfortable bed ! The hotel throughout is spotlessly clean and the rooms seem renovated. Definitely recommended. Great value and I will certainly return !

Room tip: Exit airport after passport control. Take the exit to the right into the bus station area. You need the 42 bus stand which is in over a couple of roads,straight ahead.
Date of stay: November 2022
Trip type: Travelled solo
Thank iangoldsmithhtc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mari J, Marketing at Pilot Airport Hotel, responded to this reviewResponded 15 November 2022

Dear guest,
It was a nice to have you as our guest, thank you for taking the time to write a lovely review. I am pleased that you enjoyed our services and appreciated our friendly staff. So happy that we managed to exceed your expectations!
We all look forward to welcoming you back many more times.
Warm regards
Mari J/ Guest Relations Manager

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Reviewed 8 September 2022

Jätimme auton parkkiin yöpymistä edeltäväksi viikoksi sisarhotelli Skylineen, koska Pilotin parkkialue täynnä. Hiukan säätöä siis, mutta saimme hyvät ohjeet henkilökunnalta. Siisti huone, hyvä aamiainen, kohtuu hinta, ystävällinen palvelu (kiitos oikean bussilinjan etsimisestä ja neuvomisesta.)

Neat room, good breakfast, good price, staff smiling, greeting and helping to find the right bus. A little bit extra fuss about finding a parking lot, all were taken and we had to drive further to a twin hotel Skyline.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Etelanristi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mari J, Marketing at Pilot Airport Hotel, responded to this reviewResponded 13 September 2022
Google Translation

Moikka!
Mukava kun yövyitte meillä, kiitos että valitsitte yksityisen hotellimme!
Kiitos myös, että näitte vaivaa jättääksenne palautetta käynnistä. Ilo kuulla, että kokonaisuutena olitte tyytyväisiä vierailuunne meillä.

Lämpimästi tervetuloa uudelleen, Siihen asti toivotamme teille oikein aurinkoista syksyn jatkoa!

Ystävällisin terveisin,
Mari J/ Guest Relations Manager

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Reviewed 20 July 2022

The price is right. The room is small, but ok, the breakfast is excellent, the parking is free, as is the airport shuttle. The major drawback is the lack of air conditioning, which is a problem on warm summer days like when I was there. At least they provided a fan in the room!

Date of stay: July 2022
    • Rooms
    • Cleanliness
    • Service
Thank JeromeB101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mari J, Marketing at Pilot Airport Hotel, responded to this reviewResponded 13 September 2022

Dear JeromeB101,
Thank you for leaving a comment for us.
We are glad that you liked our service: like our location and airport shuttle that takes you to the airport in no time.

What comes to the AC, I have forwarded your feedback to our management. The hot season is usually very short in Finland and it is luckily quite rare that we need cooling inside. :)

Welcome again, we look forward!

Kind regards, Mari J/ Guest Relations Manager

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Reviewed 27 June 2022 via mobile

Close to the airport with a free shuttle. Breakfast normal for the region and cold food is available at 3:30am. Rooms are tiny; could hardly walk around the bed. No air conditioning made it next to impossible to sleep. We prepaid and should have been offered a refund so we could go someplace kept at a suitable temperature.

Room tip: Avoid in the summer
Date of stay: June 2022
Trip type: Travelled with friends
1  Thank suzanneh35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mari J, Marketing at Pilot Airport Hotel, responded to this reviewResponded 13 September 2022

Thank you for sharing your experience with regards to your recent stay.
We are so sorry to learn that the size of the room fell short of your expectations. In order to avoid misunderstandings, we offer you the details of our room sizes in our homepage. Comfort rooms are bigger and not much more expensive.
What comes to the AC, I have forwarded your feedback to our management,
We sincerely hope to have the opportunity to welcome you back in the near future.
Kind regards, Mari J/ Guest Relations Manager

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Reviewed 12 April 2022 via mobile

I had a super experience in this hotel. I arrived during the evening and had a connecting flight early the morning after. The hotel has a free shuttle service that is really easy to find and drivers were very courteous. It can also be booked for the morning after back to the airport. All staff at the hotel, from reception to restaurant were very competent and extremely kind. George served me dinner and I found him of great professionality and attention. Rooms were spotless and very comfy bed. I had a good and relaxing experience and I cannot recommend enough.

Date of stay: April 2022
Trip type: Travelled solo
Thank frant2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mari J, Marketing at Pilot Airport Hotel, responded to this reviewResponded 12 April 2022

Dear guest!
I am delighted that you had a wonderful stay with us at Pilot Airport Hotel, thank you for taking the time to write a lovely review. I am so pleased that you found our staff friendly and helpful. I will tell greetings to our lovely waiter Georgi, and the rest of the crew! :) Thank you for recommending us to others as well. That is super important to us as a privately owned hotel.
We really look forward to welcoming you back soon!
Have a nice day,
Warmest regards, Mari J/ Guest Relations Manager

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