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1 - 6 of 622 reviews
Reviewed 22 October 2021 via mobile

Stayed for two nights with a family. Room was clean and nice and we had a nice view. However the hotel breakfast was unbelievable poor! Food was messy and unhealthy. There was nothing local or special. Also the space was not well organised and therefore very grounded.

Date of stay: October 2021
Trip type: Travelled with family
Thank Ulla I
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2021 via mobile

First and last visiting in this spa hotell. Bed wasn’t comfortable and food wasn’t healhty at all. There were fried potates and chicken and pig, The spa was little, but it was the best part of all. This wasn’t good choice,.
The place near Saimaa is best part.

Date of stay: August 2021
Trip type: Travelled with family
Thank Susanna p
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2021 via mobile

The first room had dust under the beds, dirt spots on the matresses, a whole in the sheet, dirty toilet seat and window blinds were not able to rise up. Also there was a hot radiator without any on/off swich and in the summer time it just made the room hotter. Vegan people doesn't have anything to eat at breakfast except lettuce and orange juice. After complaining we got Junior suite witch also has some broken stuff. And to the top of all this hotel is not COVID safe at all.

Room tip: Do not choose Economy-room if you must come here. Wear mask and disposable gloves. If you don't want to get covid don't use spa.
Date of stay: August 2021
Trip type: Travelled with friends
Thank Ida L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2021 via mobile

We booked a room from Imatra kylpylä spa. Our room was Economy-room with 2 separated beds. Our room was TERRIBLE!!!! It was so dirty: our toilet seats bottom was gray (it was supposed to be white obviously). There was a hole in sheets. There was dust under the bed and dirt spots on the bed. Window blinds didnt work. They were not avaible to rise up. So dust room!!! We made a complite and got Junior suite. There is also some broken stuff. And also this is not covid safe if you doesnt want just sit in your own room. Cromecast didnt work! Obviously Saimaa lake is so beautifull.

Room tip: Dont come this hotel. Go and try forexample Holiday Club Saimaa
Date of stay: August 2021
Trip type: Travelled with friends
Thank Anna O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 July 2021 via mobile

Lots of blackflies around (Finnish Mäkäräinen), bring your own repellent because big stores like Prisma are out of stock of it here!

+ Loved the spa, it’s perfect for small kids
+ Beauty Spa Wellamo is excellent, totally recommended, and I have experienced many
+ Overall nice holiday here
- Cleaning team leadership fails horribly, overall everything everywhere seems dirty: elevator, doors, floors. Our room was never cleaned during our long stay. Shame!Cleaners only had time to bring new towels and empty trash.
- Kastanja restaurant, so bad choises with lack of quality, and so dirty. Please rethink your consept.

Room tip: Blackflies (mäkäräinen), bring repellent!
Date of stay: June 2021
Trip type: Travelled with family
2  Thank Darrya
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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