We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com
US$149
View deal
Booking.comUS$149
TripadvisorUS$149
Priceline
ScandicHotels.comUS$155
Hotels.comUS$149
TravelocityUS$149
View all 17 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (265)
Filter reviews
265 results
Traveller rating
78
98
55
23
11
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
78
98
55
23
11
Show reviews that mention
All reviews young man presidential suite newer building rapids castle balcony minibar spa facilities child
Selected filters
Filter
Updating list...
7 - 12 of 265 reviews
Reviewed 21 July 2021

We chose the hotel for its location and its long history. For our first night we chose the 2-story Presidential Suite because we thought it would give an experience worthy of the building. As the room was not available for our second night, we changed to a Master Suite for night two. Both rooms were in the beautiful old building of the hotel.

We were sorely disappointed with the worn-down state of the rooms as well as the very basic service offering. The room minibar did not feature any local products but was like every minibar in a Scandic hotel anywhere. Same with the breakfast buffet: generic hotel breakfast items which you could have had anywhere even though we were in a region known for its culinary delicacies like Karelian pirogi.

The Master Suite had an old stone balcony but the balcony was completely empty and the chairs inside the room were not suitable for taking out to the balcony. Therefore a feature that could have made the stay lovely had there been a couple of chairs there ended up being another disappointment.

The hotel was full but understaffed which resulted in long queues in a cramped space where many travellers chose to ignore the hotel’s mask policy. The staff was impossible to reach via phone either, to sort out things missing from the room such as the agreed extra bed for our child.

We stayed during a heatwave and the room was impossibly hot because the hotel does not have air conditioning. Please keep this in mind when planning a summer stay.

I would not recommend staying here. The price is way too high for the experience. The building is better observed from the outside.

Room tip: Water noise from the rapids resembles highway noise. Windows have to be kept open in summer because there’s no air conditioning.
Date of stay: July 2021
    • Value
    • Sleep Quality
    • Service
1  Thank meerola
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 July 2021

Wonderful location and friendly staff at the reception and breakfast room. The room, located in the new part of the hotel was too hot and not suitable for any accommodation purposes. In the late evening there was no hotel staff available - maybe because of Covid 19... Visit time: late June 2021.

Date of stay: June 2021
    • Value
    • Rooms
    • Service
1  Thank timor629
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 July 2021 via mobile

Beautiful hotel, lovely building, setting and scenery. Service fine breakfast ok. But our room,lovely as it was, had no air conditioning. It was 32c when we arrived, and rose to 33c by 11 o clock on day of departure. There was a single plastic fan, and "only one per room unfortunately" the front desk told us apologetically. There was not much sleep during those two nights. Granted, the weather was exceptionally hot during our trip, but you'd think for 170€ per night they'd find you a second fan.
The hotel is a beauty well worth seeing, but do not book it if the weather is hot and you want any sleep during the night!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank MaikkuT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 July 2021

The old part of hotel is fascinating and beautiful because of very old style of building. The room in the new part was far too hot to sleep well and cleanliness could be better too. Breakfast was enough but boring. Sauna department was quite good.

Date of stay: July 2021
1  Thank Jouni M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 July 2021 via mobile

View and are are great. Upkeep of facilities is poor. Specially 80s made new wing.
Breakfast is on of poorest seen in Finland.

Dinner food are average. Service is ok. Specially one young man was great.

Prices really have premium of area and view

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank GrandTour62158396934
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
View more reviews