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All reviews tram stop nice hotel free parking coach parties wifi connection easy access stayed one night reception staff d day beaches couple of nights comfortable bed fresh fruit hotel is situated caen france ferry french
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Reviewed 10 September 2018

One only request - put a small refrigerator in the room The food room and the service was good It is desirable for long term staying clients to have a refrigerator Please add the same in every room I will stay ina mercure again

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank t0nyb49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOSTON14200, General manager at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this reviewResponded 12 September 2018

Hello t0nyb49,
We thank you for sharing your experience.
You will find minibars in the "privilege" rooms with drinks available.
Breakfast is the business of Sylvie, Zoe and Ophelia, every day they welcome you and make you discover the delights of our buffet and our selection of regional products
See you soon
Jérome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018

We arrived by car from the ferry and found the hotel very easily. The parking was convenient and the rooms and facilities excellent. We did not dine in the restaurant, but did enjoy a very good breakfast the following morning before checking out. There did appear to be a number of coach parties using the hotel, but these did not cause us any problems and had left before we breakfasted!!

  • Stayed: July 2018, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank djlmwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOSTON14200, Responsable relations clients at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this reviewResponded 16 August 2018

Hello djlmwaker
Thank you for your nice comments
Our hotel is located between Caen and the Sea 10 minutes from each.
The team of Virginie welcomes you every day 24/24 and guides you on the different sites to visit
We have a large closed and private parking reserved for hotel guests
See you soon
Françoise

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

Room was big and comfortable, bad was with the new ACCOR sleeping mattresses and pillows, size was great. I loved the colors. The bathroom was small but well appointed.
Breakfast was good but missing the vegetables.
Outside Caen but easy accessible by bus. Huge parking space.
Breakfast staff was great.
They offered to make a buffet for the evening of arrival for the group.

Room Tip: First floor rooms
  • Stayed: August 2018, travelled with family
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Thank danielaanghelus1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOSTON14200, Responsable de restauration at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this reviewResponded 16 August 2018

Hello danielaanghelus1
We changed a lot of our bedding in June and we are waiting for the other party at the end of August.
We tried to put vegetables at breakfast but unfortunately we had to throw them away because no one had eaten them. We will retry this experience which we hope will be better.
We have a large closed and private parking reserved for hotel guests
See you soon
Cyrille
Food and beverage manager

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Reviewed 8 August 2018

Perfectly acceptable accommodation and breakfast for a one night stay. Clean and comfortable with a decent breakfast choice. Probably not somewhere you would stay for more than a couple of nights due to location.

  • Stayed: July 2018, travelled with family
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Thank SteveCullen84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this reviewResponded 10 August 2018

Hello SteveCullen84
Thank you for your feedback at Mercure Caen Côte de Nacre
We are located 5 minutes from the northern ringroad exit n ° 5. We are in a quiet and relaxing place. At 10 minutes you will find landing beaches. The center of Caen is 10 minutes away. A large private and closed car park is located in front of the hotel
See you soon
Jérome
General Manager

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Reviewed 20 July 2018

Excellent Hotel in the north of Caen, not too far to beaches and the Overlord Locations.
Quiet rooms, very nice staff and a excellent breakfast buffet. Nice Restaurants in this area, some are in walking distance.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with Accorhotels.com
Thank wulfhorsttarrach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOSTON14200, Responsable commercial at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this reviewResponded 1 August 2018

Hello wulfhorsttarrach
Thank you for your feedback
Virginie are our team are happy to welcome you and offer tours of the landing beaches, coastal towns such as Honfleur, Deauville, Cabourg, Mont St Michel and the landing beaches
A large private car park is located in front of the hotel
See you soon
Françoise

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