Not sure how this hotel received 4 and 5 star reviews??? After reading a hand full of other reviews, it's obvious the owners of this hotel aren't interested in investing to create a better-than average mountain experience. It is what it is - an overpriced discount/budget hotel, so don't expect more!
Friendly, welcoming and accommodating reception
Comfortable lobby/lounge area
Ski equipment room/local
Next to ski lifts
Outdated rooms (renovation is overdue)
Not the cleanest rooms
Unsanitary pool and spa facilities
Noisy (someone mention to bring earplugs?)
Quality night sleep (pillows and mattresses that have been in use since...God only knows???)
Untrained service at restaurant (servers with poor English and zero French)
Overall this hotel is lacking maintenance, daily upkeep and trained restaurant staff. We hesitated to give it an average score, but on the basis of price to quality ratio (even at a discounted rate) this hotel doesn't live up to the standards of Swiss quality and service. For that you'll have to travel up the hill to Chez Gaby, less than a five minute drive and 2 minute walk away.