I would not stay here again, we had the most terrible experience. It is VERY overpriced. The rooms are 2 star, at best. They need a full refit to be decent, or at the very least some more attentive maintenance staff. It is clear that this B&B is not well looked after, or the maintenance staff are completely inept.
The beds were absolutely atrocious; it was springy, saggy and in generally poor shape. This was the absolute lowest cost mattress that could be installed.
The radiators are missing the adjuster knobs, so be prepared to have your room like a sauna! They are on full open, high heat and you have no way to control them (bring an adjustable spanner/wrench)!!! We had to get staff over to shut the entire system off so that the rooms could be habitable; the heat was turned on again later and we were once again subjected to the tropical conditions. It was extremely unenjoyable.
Also, be prepared to deal with staff that are ambivalent at best, downright rude at worst. We showed up an hour after allowable check in time (check in is at 5pm) and our rooms weren't ready yet! We found this out after getting our keys, unloading luggage and getting to the rooms only to find the cleaning staff in the rooms. When I went to reception, the staff said quite rudely "oh yes, your rooms aren't ready - we had...I would not stay here again, we had the most terrible experience. It is VERY overpriced. The rooms are 2 star, at best. They need a full refit to be decent, or at the very least some more attentive maintenance staff. It is clear that this B&B is not well looked after, or the maintenance staff are completely inept.
The beds were absolutely atrocious; it was springy, saggy and in generally poor shape. This was the absolute lowest cost mattress that could be installed.
The radiators are missing the adjuster knobs, so be prepared to have your room like a sauna! They are on full open, high heat and you have no way to control them (bring an adjustable spanner/wrench)!!! We had to get staff over to shut the entire system off so that the rooms could be habitable; the heat was turned on again later and we were once again subjected to the tropical conditions. It was extremely unenjoyable.
Also, be prepared to deal with staff that are ambivalent at best, downright rude at worst. We showed up an hour after allowable check in time (check in is at 5pm) and our rooms weren't ready yet! We found this out after getting our keys, unloading luggage and getting to the rooms only to find the cleaning staff in the rooms. When I went to reception, the staff said quite rudely "oh yes, your rooms aren't ready - we had full turnover last night" - like it was my fault that they are understaffed. I would have appreciated being informed ahead of time so that I didn't have to unpack luggage twice! We were offered a free drink at the pubs they own next door and told we would be called when they were ready; I'm sure you can guess that we were not called.
A dinner reservation for Fitgeralds (the pub/restaurant next door) was made through reception; no surprise here that they did not inform the restaurant of our reservation.
The breakfasts were ok, but the staff were once again apathetic and extremely slow.
If I could give zero stars, I would. Go stay somewhere else is my recommendation. This place does not deserve your patronage given their terrible service. I've stayed in a lot of hotels, B&B's during my time in Ireland and this was by far the absolute worst experience.More
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