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Steve R
Kamloops, Canada

Sweltering rooms, rude staff & uncomfortable beds. Overpriced!

1.0 of 5 bubblesReviewed 21 Apr 2022
I would not stay here again, we had the most terrible experience. It is VERY overpriced. The rooms are 2 star, at best. They need a full refit to be decent, or at the very least some more attentive maintenance staff. It is clear that this B&B is not well looked after, or the maintenance staff are completely inept.

The beds were absolutely atrocious; it was springy, saggy and in generally poor shape. This was the absolute lowest cost mattress that could be installed.

The radiators are missing the adjuster knobs, so be prepared to have your room like a sauna! They are on full open, high heat and you have no way to control them (bring an adjustable spanner/wrench)!!! We had to get staff over to shut the entire system off so that the rooms could be habitable; the heat was turned on again later and we were once again subjected to the tropical conditions. It was extremely unenjoyable.

Also, be prepared to deal with staff that are ambivalent at best, downright rude at worst. We showed up an hour after allowable check in time (check in is at 5pm) and our rooms weren't ready yet! We found this out after getting our keys, unloading luggage and getting to the rooms only to find the cleaning staff in the rooms. When I went to reception, the staff said quite rudely "oh yes, your rooms aren't ready - we had full turnover last night" - like it was my fault that they are understaffed. I would have appreciated being informed ahead of time so that I didn't have to unpack luggage twice! We were offered a free drink at the pubs they own next door and told we would be called when they were ready; I'm sure you can guess that we were not called.

A dinner reservation for Fitgeralds (the pub/restaurant next door) was made through reception; no surprise here that they did not inform the restaurant of our reservation.

The breakfasts were ok, but the staff were once again apathetic and extremely slow.

If I could give zero stars, I would. Go stay somewhere else is my recommendation. This place does not deserve your patronage given their terrible service. I've stayed in a lot of hotels, B&B's during my time in Ireland and this was by far the absolute worst experience.
Date of stay: April 2022
Trip type: Travelled with family
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5 - 10 of 450 reviews
Reviewed 28 November 2021

We have just returned from a wonderful revisit with a difference. We have here twice before when it was a restaurant and guest house under Brid and John's management and really enjoyed both. The rooms were more basic then but comfortable, but the restaurant and it's views were the star of the show.
Now it falls under the Hotel Doolin, just across the road. The rooms are very good hotel quality, but breakfast is across the road, within Hotel Doolin-in Fitz's Bar. Breakfast was delicious in a spacious welcoming restaurant. We also had a really lovely evening meal in Fitz's bar.
The Hotel also knew from the records that we had stayed previously and left a lovely "welcome back" card and local chocolate. On checking out we received Irish brown bread. We shall be back again.

Date of stay: November 2021
    • Value
    • Cleanliness
    • Service
Thank KarenMullingar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2021

We stayed in Doolin so we could take the ferry to the smallest Aran Island then see the Cliffs of Moher from the ferry. That was great fun and what a view. Only problem we had was they say the breakfast is served across the street in Fitzpatrick's Bar. They were supposed to be open at 8am but it was shut tight. We had to go to a small shop about a block away for breakfast items because we had reservations for the ferry.
I asked about it later that day and found out it isn't in the bar after all. It would have been nice if they told us that when we checked in.

Room tip: There are first floor rooms if you need them
Date of stay: September 2021
    • Value
    • Sleep Quality
    • Service
Thank Alice O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2019 via mobile

We stayed here for one night, check in was not until 4 pm and check out at 11. The room was freezing, (no.3). There was mould on the ceiling and I could feel the cold breeze coming in through the windows. Very disappointing for the price, and no breakfast included.

Date of stay: November 2019
Trip type: Travelled as a couple
3  Thank NoreenMcG2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2019 via mobile

Ideal location for wedding guests looking for accommodation. Right across from Hotel Doolin. The accommodation itself was great. Room was spacious, beds were comfy, bathroom was clean and shower was hot and powerful. Tea and coffee was plentiful, replaced daily.
The only negative was that the room itself was in need of light maintenance like a few bulbs needing replacing and the iron and ironing board, which was shared amongst the guesthouse, needs replacing/upgrading. Otherwise everything was perfect!

Date of stay: July 2019
Trip type: Travelled as a couple
Thank 181orlam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 May 2019 via mobile

Surprisingly nice and luxury accomodation in center of Doolin, opposite the Doolin hotel, TV, WiFi and everything that is normally expected from the hotel, and very reasonable prices. Falls under Doolin hotel as well as 3 restaurants opposite the place.

Date of stay: May 2019
Trip type: Travelled as a couple
1  Thank PetrHarry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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