Looking at all of these reviews, I wanted to give 5 stars also as the food is so good and the bar staff and Ola are so friendly!
Situated in a beautiful part of Connemara, this hotel is well loved as you can see from the reviews. Unfortunately it has let itself down by hygiene. This area of huge importance is a real gripe with me if not addressed properly. I upgraded to a ‘de luxe’ room to have a little balcony and a fabulous view. Although it rained for our total stay, the view was always breathtaking.
Our bed was made up daily and the towels changed. The towels are in need of an upgrade as are old and too small to call bath towels. The bedroom carpet was worn and very grubby and was in need of a good clean or better still, a change. I have attached photos of the areas that needed to be addressed. Reception staff were not very friendly or welcoming and the dining room staff (bar Ola) looked dishevelled and stood around chatting. I watched one of the lads pass the breakfast table, take a slice of cheese and shove it in his mouth! Honestly, I wanted to love this place but, unfortunately the dirt of the bathroom and bedroom is uncalled for. Having said all of that, I would stay again if the place had a revamp of the rooms.
