I'm still in shock at the extremely rude treatment we received here last Sunday from Andrew one of the owners. My friend was taking me out to cheer me up after an accident & miserable hospital stint. We arrived at 3.15 for lunch & it took me a while to get seated while my friend parked as I'm on crutches & there were other customers coming & going (who all got served). We got settled & waited for service, eventually asking Andrew for a menu when none was forthcoming. We were rudely told the kitchen closed at 3.30 (it was exactly 3.30) we could easily have been told that on the way in. When we politely asked would it be possible just to get a bowl of soup we were informed that he didn't know and was too busy to find out. We asked the waitress could she find out for us but Andrew shouted over her that the kitchen was closed. We had no choice but to leave as were not even offered coffees. My friend went to get her car & I hobbled out afterwards, struggling with trying to manage the door & the crutches on the way. Andrew watched me, did not offer help or an apology for the treatment we received. We have put a lot of business through here but certainly won't be doing so in the future. It's a shame as the food is nice but it is very overpriced & it's not the first time our team has experienced rude treatment from Andrew.
We had a delicious lunch instead in the new café in Sepaside where service was exceptionally friendly & helpful & we were informed on the way in that the kitchen would be closing in 10 minutes (as is normal). We will be bringing all our business here in future.
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