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All reviews leisure centre outdoor hot tub lovely hotel overlooking the river cascades restaurant steam room bar food relaxation room bit dated self catering night break co clare both nights changing rooms wedding reception reception area enjoyable stay
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18 - 23 of 1,458 reviews
Reviewed 3 August 2022

The staff in the hotel are really excellent, in particular in the restaurant where they are very efficient, friendly and attentive. Food is of high quality and the breakfast buffet was varied very well presented. The hotel is a little dated and jaded in places, and the room had zero ventilation or air conditioning, but these are minor issues, and it is a nice choice for a short break. The bar and restaurant have great views of the falls.

The hotel is really only let down by the sloppy effort of their Spa facilities. The outdoor Jacuzzi and sauna were out of commission and the guy at the Spa welcome counter was borderline patronising, you felt that your presence was interrupting his phone-fiddling time. Changing room lockers had no keys, hence unsecure for storing phones and wallets, and only provided cold showers. Irritatingly you had to pay €3.50 for a flimsy branded hat to use the pool. If towels are complementary, so should the hat be, they are washable like towels. The whole ‘spa’ effort is a real let down and needs some serious overhauling to match the hotel standard.

Date of stay: July 2022
    • Value
    • Location
    • Service
1  Thank ExplorerIreland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 August 2022

The Falls Hotel & Spa in Ennistymon, looks just like another limestone building located near the Cliffs of Moher and the Burren. The hotel is green and powered by hydro generated by a river running long its property border. The building has a Georgian façade and is surrounded by 50 acres of parkland. The spa is connected to the leisure club and facilities include a pool, gym sauna, steam room, Jacuzzi and outdoor hot tub. The furnishings and décor maintains the time period when life was more gentile. I might add that the hotel has a full-service restaurant and bar and that the food is fantastic. If you are looking for some R & R in an area known for its natural beauty, the falls is the place to go

Room tip: There are no bad views from any of the rooms
Date of stay: July 2022
    • Value
    • Rooms
    • Service
Thank Marvin G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 July 2022 via mobile

Arrived at this hotel and did not know what to expect. Was pleasantly surprised, beautiful gardens and decor. Got a bit of a shock when I was handed an actual key for the room instead of a card but room was nice, ideal size for a family of 4. Food in the hotel bar was lovely and special mention to the lady hostess in the bar , lovely woman and accommodated our request for a seat with a view. A lot of young people working in the bar and at breakfast and I have to say they were great , it was the best service I have had in Ireland. They really are a credit to the hotel work hard and always smiling . Music in the bar in the evening was very good and loads to do in Co Clare. Would defo recommend for the fab service , location and relaxed atmosphere.

Date of stay: July 2022
Trip type: Travelled with family
Thank holly234Dublin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 July 2022 via mobile

My three-year old was playing with a plastic saw on our first day. It made a noise on a hard plastic table. An extremely aggressive and sloppy looking man appeared out of nowhere and shouted at us that we “wrecking his table”. I pointed out that there wasn’t any sign of a scratch - but he continued to berate us. It turned out that he was the General Manager of the hotel.

Another manager confirmed to me that he had witnessed the scene, and expressed his surprise at the GM’s behavior which he claimed was “out of character “.

The GM apologised at breakfast the next morning. I told him he needs to get a handle on his anger, at which point he loudly repeated the same nonsensical diatribe before storming off.

I was really surprised how someone with his temperament and lack of social skills had obtained a GM role. I later found out he’s the Owners’ son.

I’ve never experienced anything like that and would strongly recommend everyone to avoid.

Date of stay: March 2022
Trip type: Travelled with family
3  Thank decgavin2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 July 2022

This hotel is situated in the beautiful town of Ennistymon and it is first Class...the view's are stunning the bed rooms are beautifully appointed especially the bathrooms...For special mention Michael Mccarthy General Manager nothing was to much trouble....Also Jack And Willie and all the staff treated us all with kindness...food was very tasty...5 stars for this Gem in westclare...highly recommended....

Date of stay: July 2022
Trip type: Travelled with family
Thank P3498DAmichaelk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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