We rented 2 houses over the new year. Upon arrival one of the houses had a major leak so they moved us to another. I might add the houses were very drab and not what you expect from a holiday rental. After an hour or so someone noticed the bed clothes weren't changed in their room. Upon further investigation, none of the beds were changed which was evident from blood etc seen on the sheets. At this point we got very upset and called the agent who told us there was spare sheets in the hot press and to basically change the beds ourselves. We wanted to leave there and then but there was nowhere to go at such short notice. They ruined our New Years. We tried to follow up after we got home but the booking agent passed it onto the management agency in Limerick and they did not entertain our complaint. Awful, awful, awful!