We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Expedia.com
US$129
View deal
Free cancellation until 09/02/23
Priceline
US$140
View deal
Free cancellation until 08/02/23
Booking.com
US$131
View deal
Free cancellation until 08/02/23
Hotels.comUS$129
eDreamsUS$131
Trip.comUS$141
View all 17 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,903)
Filter reviews
1,903 results
Traveller rating
710
573
355
151
114
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
710
573
355
151
114
Show reviews that mention
All reviews crazy golf gastro pub play centre mini golf indoor play area swimming pool family room pitch and putt family friendly hotel family break leisure centre bar food food was lovely tennis courts would highly recommend this hotel golf course attending a wedding
Selected filters
Filter
Updating list...
14 - 19 of 1,903 reviews
Reviewed 20 September 2022

Honestly this just wasnt great. Foyer is clean and modern. Corrider to room was incredibly long, capets and curtains dirty. Room was Ok and bathroom was new so good there. Floor peeling off coridor on way to playcentre. I found staff reluntantant to make eye contact or smile. This Hotel is just very tired and dated and could do with significant upgrading. Had booked 2 nights but only stayed for one. I appreciate every business is doing their best and providing employment is to be commended but surely a few basic measures would go a very long way . Advice- Hire a carpet cleaning machine and dump the old curtain in corridors.

Date of stay: July 2022
Thank Mary O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dermot Hogan, Sales at The Inn at Dromoland, responded to this reviewResponded 11 October 2022

Dear TripAdvisor Member,
We appreciate you taking the time to get in touch with your feedback.
To start with, thank you for complimenting our foyer and new bathrooms.
Unfortunately some other aspects of our hotel didn't live up to your expectations.
We will take your comments on board but I do need to emphasise that we regularly clean our carpets throughout the hotel and that your observation about our staff not smiling in particular is very unexpected.
We do hope that you will pay a return visit to the Inn in the future to see first-hand why normally we don't receive many reviews like this one!

Kind regards,
Dermot Hogan
Sales and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2022

I do not normally write reviews, but in this instance I felt compelled to as the service received was above expectations. As other reviewers have highlighted, the decor in the public parts of the hotel (particularly the carpet) could do with updating, but that really is the only fault we could find with the hotel.
The food also is very good, especially bearing in mind this is a three start hotel. We had two lovely breakfasts and dinners at the hotel, and the service on all occasions was polite, professional, and friendly.
What really prompted me to write this review was that when our daughter was ill on the second day of our stay, the front of house staff (a lady whose name I am ashamed to say I can't recall) was so helpful. She arranged for the medicine to be stored in a fridge and then arranged for our full four course dinner to be delivered to our room (we had only asked for the room service menu, but she insisted that we had the whole meal). There was no tray charge for this and the staff that brought up our food were so nice. All the staff we interacted made a stressful situation much better, and we are so grateful for that. That is real hospitality!
And to top it off, the lady from reception bumped into us the next morning and enquired how everything was. This may not seem like very much, but trust me, having stayed in Dublin hotels recently, which were meant to be four star, and having been subjected to rude staff and a lack of basic customer service, the staff at the Inn at Dromoland were exceptional and should be praised for their work ethic and hospitality, even when they were clearly busy.
My only other comment is that I hope management put a facility on the credit card payment/room charges pages for tips to be allocated. We, like I suspect many other people nowadays, don't ever have cash on us and we were unable to add a tip on in the restaurant when signing for food as we normally do, so I feel awful that we were unable to tip the staff, but will ensure I bring cash on our return visit. Thank you gain for a really lovely stay.

Date of stay: August 2022
    • Value
    • Rooms
    • Service
1  Thank SineadOK08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dermot Hogan, Sales at The Inn at Dromoland, responded to this reviewResponded 19 September 2022

Dear TripAdvisor Member,
Thank you for sharing such a fair, measured and kind review of your recent visit to the Inn at Dromoland.
The key highlight of your stay was our wonderful team of staff.
Their friendliness and helpfulness shone through from the very beginning but particularly when your daughter unfortunately fell ill.
We pride ourselves in the service that we provide and the connections that we make with our guests so this feedback means a lot.
Thank you for also highlighting our food offering for praise and equally we will take your other comments regarding tips on board.
This was your family's first visit to the Inn and hopefully it will be the first of many more!

Kind regards,
Dermot Hogan
Sales and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2022

I'm fascinated at the negativity in some reviews. Six friends stayed her the night of September 1st. Accomodation was extremely clean. Beds were two doubles in each room. We had two connected rooms which was great for getting together. Views from our windows were beautiful. We had gorgeous coffee/tea and scones on our arrival, as part of our deal. Dinner was also part of deal and really good. Great craic in the bar afterwards with very good trad band playing. Staff were extremely helpful and cheerful. I would definitely recommend to groups of friends.

Date of stay: September 2022
Trip type: Travelled with friends
Thank Serpentine-Road
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dermot Hogan, Sales at The Inn at Dromoland, responded to this reviewResponded 11 October 2022

Dear TripAdvisor Member,
We share that exact same fascination! :)
Thank you for posting your five star review.
We're delighted to hear that you and your friends had such a wonderful weekend with us.
Great food, comfortable rooms and a warm welcome makes any trip a worthwhile one. Top quality live music in the bar on top of this is the cherry on top.
We appreciate the recommendation and we look forward to welcoming you all back again in the not too distant future!

Kind regards,
Dermot Hogan
Sales and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2022 via mobile

Cannot praise this hotel enough. We stayed with family and friends for a celebration. They were so helpful with great customer service. The rooms were amazing. The bar had reasonable priced drinks and food that was quality. Thank you go everyone who made the stay so memorable for all of us

Date of stay: August 2022
Trip type: Travelled with friends
Thank roberthH9115ZW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dermot Hogan, Sales at The Inn at Dromoland, responded to this reviewResponded 11 October 2022

Dear TripAdvisor Member,
What a great review!
Thank you for highlighting so many elements of the Inn at Dromoland for praise.
Our high customer service standards, our accommodation offering and everything about our Shannigans Gastro Pub all contributed to the perfect family getaway.
We hope that this is the first of many more visits!

Kind regards,
Dermot Hogan
Sales and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2022

Good position to access wedding at the castle, but room was tatty with broken curtains, manky peeling headboard on bed and very uncomfortable bed with springs sticking through. Plus room not made up so wet towels etc.

Date of stay: August 2022
    • Value
    • Rooms
    • Service
Thank 304lt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dermot Hogan, Sales at The Inn at Dromoland, responded to this reviewResponded 1 September 2022

Dear TripAdvisor Member,
Thank you for taking the time to post your review.
We are very disappointed to hear that our bedroom didn't live up to your expectations.
As part of our ongoing green and environmental protection efforts a partial housekeeping service is offered on a daily basis but this still includes a towel change (if left in the bath/shower as instructed) so your experience is very unusual.
Hopefully we have another opportunity to host you again in the future.
Kind regards,

Dermot Hogan
Sales and Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews