We had the great misfortune of choosing to book this hotel for a 2 night stay under the Groupon scheme.
My girlfriend booked a 2 night stay in January only to realise that her Mum who she was surprising couldn't make the dates. Within 30 minutes of making the booking called the hotel to amend the booking to the following week and was told this was OK and sorted. Roll forward the date of the original booking and an e-mail was received stating that we look forward to welcoming you tonight - this is where it gets terrible!

We called the hotel thinking it was just a simple mix up but they simply washed their hands of it stating that any reschedule would need to be completed through Groupon and denying all knowledge that they amended the original booking.

I contacted Groupon who clearly stated that the reschedule would need to be with the hotel - the hotel refused to listen to this and refused to accept any blame for the matter.

Shannon the Reservation Manager was completely inflexible, offered no help to try and assist and the attitude appeared to be "tough", take it up with Groupon, all this despite their hotel telling us the booking was changed when we called at the outset.

I have never been in a situation where the attitude of customer facing staff has been so poor and have never been so poorly treated as a paying customer at any hotel I have stayed in - even budget low fee hotels offer better customer service than this. There was just no willingness whatsoever to find a solution.

AVOID at all costs if this is how they treat their customers - will never set foot in the place!

We booked 2 rooms with Meave for Saturday and Sunday night. When we arrived we were met by a friendly receptionist and check in was quick. Rooms were very clean and spacious. We had breakfast, lunch and dinner on both days and all the feeds were excellent and we could not fault anything. Lovely large spacious bar and lobby areas. Hotel was very clean throughout. Plenty of hand sanitizers.
Only thing when we are staying again we would look for room at the back, it was slightly noisy along the main road
Will definitely go back again

We pulled in here at the end of November 2021 for a three night stay. We had been in the awful Holyrood hotel Bundoran for a few nights and we couldn’t wait to get away.

It’s our third or fourth stay here in the last few years; we use it as a base to travel around Donegal and Derry and the hotel remains wonderful. We arrived on a Sunday, in time for the buffet lunch, and we enjoyed the lunch.

Our room was cosy, warm and we slept well. Breakfast is fine - I wanted a particular food order that I was told they didn’t normally do but the chef was very obliging and he cheerfully met my requirements; in fact he went out of his way to do so each morning.

We dined every night in their pub and had their steak, french fried onions & chips deal each night as it was just so darn good and they had Colman’s English mustard - best in the world. A pint of Guinness was €5.

The staff were a friendly bunch.

This was the first occasion we went to their spa - if memory serves it was closed last time we stayed - and it was just glorious.

We really could have stayed another week - hopefully it won’t be long before we return again.