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“birthday treat”

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Crowne Plaza Hotel Dundalk
Ranked #1 of 8 Hotels in Dundalk
Certificate of Excellence
Reviewed 27 July 2017

room very comfortable. staff pleasant and helpful. food lovely. view from room good. Had a relaxing time convenient to nearby towns. would definitely stay again. stayed for birthday treat got complimentary bottle of prosecco lovely thought

Room Tip: top floor good view
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  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank betsy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 60 of 870 reviews

Reviewed 24 July 2017 via mobile

Absolutely fantastic hotel very friendly staff and lovely food we had our wedding here and it was perfect would recommend it Five star service
We ordered room service and they forgot the butter when I rang reception the lady brought it up to our room herself ⭐️⭐️⭐️⭐️⭐️

Stayed: July 2017, travelled as a couple
Thank burnsycaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017

Bedroom was spotless, tea facilities good, bed comfortable. Had really nice evening meal in rooftop restaurant, all four of us enjoyed it. Breakfast was good on both mornings, and I especially like the fresh fruit, nuts and seeds which were available.
Staff were very friendly and helpful. The hotel organised a shuttle bus to and from the wedding we attended. Altogether, a most relaxing and enjoyable stay.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Mary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017 via mobile

We are not for the first time visiting this hotel for a relaxing dinner. We just loved chicken wings they was an amazing! But... there is small issue we ordered for mains Chilli chicken Burger and chicken was too dry so when you guys getting chicken burgers (or burgers) make sure you tell waitress to ask chefs to keep it moist. For conclusion it's nice place to relax and chill.

Stayed: July 2017, travelled as a couple
Thank VittoriaTJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

Stayed here Friday night after attending a family wedding at a different venue
The beds were very comfortable and the rooms clean . The breakfast was dreadful. The coffee was the worst I've ever had in an Irish hotel , eggs rubbery and rest if it swimming in grease . For a 4 star hotel at €135 per night it was very disappointing

Stayed: July 2017, travelled with family
Thank niamh76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Crowne Plaza Hotel Dundalk, responded to this reviewResponded 8 August 2017

Hello niamh76,

Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you found our beds comfortable and rooms clean, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry to hear about your overall disappointment with our breakfast service that negatively affected your stay. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Again, thank you for making the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns. Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future.

Sincerely,

Krysllin G
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Dundalk

Address: Inner Relief Road, Dundalk, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Louth > Dundalk
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Dundalk
Price Range: €80 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Dundalk 4*
Number of rooms: 129
Official Description (provided by the hotel):
We look forward to welcoming you to Crowne Plaza Dundalk! The hotel is ideally located just off the M1, 45 minutes from Dublin Airport and 45 minutes from Belfast Airport. Exactly half way between Ireland s two largest cities: Dublin and Belfast. We offer 12 meeting rooms accommodating up to 400 people and rooms perfect for weddings parties and large conferences. Wireless internet access is offered in meeting rooms and hotel s lounge area and newly available in all bedrooms. High speed internet access is offered in all bedrooms free of charge. This four star fourteen storey hotel offers supremely comfortable accommodation, excellent service and great location. Our restaurant Fahrenheit Grill is located on the top floor offering breathtaking views of the Cooley Peninsula and the Irish Sea. You will be spoiled by the selection of meat and seafood that our Executive Head Chef, Sarah Fizelle, has prepared for you. Dundalk is a bustling town with excellent shopping and restaurant facilities. Lively night life and extensive leisure amenities, such as golf, hill walking, skating, swimming, kayaking and cycling within easy reach of the Crowne Plaza Dundalk. ... more   less 
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Also Known As:
Crowne Plaza Dundalk
Dundalk Crowne Plaza

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