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Clan M

Wonderful Staff, Amazing Views, Fantastic Food, Highly Recommended (Special Thanks to Joy and Giovanni)

5.0 of 5 bubblesReviewed 27 Mar 2024
Our concierges (Joy and Giovanni) were amazingly helpful and friendly (and even suggested dishes to try, and they were absolutely right). The food was wonderful, and the view of the River Shannon was beautiful and the room was huge.

When we arrived we had been upgraded without us knowing (thank you Joy) and we went from a Standard Room to a Junior Suite (my first time being upgraded, and was made even more special as we never asked for it, so was a very nice surprise).

The room as clean and tidy, it was also warm and well laid out. The Breakfast staff were also very helpful and very friendly.

We ordered Room service, and it arrived fairly quickly (especially since they were really busy at the time), and the food was absolutely incredible.

The only bad part of the whole experience was the next morning we had asked if we could get some directions to a local shop to buy some milk, and one of the morning Concierges convinced us that she would send someone up with some milk to save us going for a walk (I was happy to go out and buy some, but she was insistent). The milk never arrived, and we ended up having to leave and buy some anyway. They were incredibly busy, so I think some wires may have been crossed.

I would recommend this hotel to anyone who is looking to stay in Athlone... just avoid the R Roads in Ireland, they are tiny, so use the Main Roads into and out of Athlone. But, if you can, try and get a room with a view over the River, it is beautiful.
Date of stay: March 2024
Room Tip: Grab your breakfast as early as you can, it get SUPER busy. Try the dinners, and get a River...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Jacqueline Berry, Guest Services / Front Office at Radisson Blu Hotel, Athlone, responded to this review
Responded 3 Apr 2024
Dear Clanm2024,
Thank you for your kind words. We are pleased you enjoyed your experience with us and look forward to welcoming you back soon.
Warmest regards,
Jacqueline Berry
Guest Experience Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,161)
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All reviews a business class room river view junior suite lovely hotel shannon river bar food family room bar staff town centre bar area hot food breakfast was excellent leisure centre central location enjoyable stay a lovely stay following morning
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Reviewed 22 March 2024

Definitely not like the photos on their website. The whole hotel is in need of serious refurbishment, inside and out. The decor looks like tattered 1980s. My room had a lovely view of the car park and a telecommunications tower. My colleague, who paid the same as me, was given a business class room with a view of the river, Nespresso machine, etc. Location is great as it's right in the centre. Traffic noise was an issue, but it calmed down after 11pm so I slept fine. Breakfast was adequate, but I've had better in 3* hotels. Staff were friendly and helpful. Room was clean, just the usual mouldy grout in the bathroom. The facilities for our training course were terrible, with a lot of noise from the service area and really awful sandwiches for lunch. In general, I expected better from the Radisson brand.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Trip51349204839
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqueline Berry, Guest Services / Front Office at Radisson Blu Hotel, Athlone, responded to this reviewResponded 22 March 2024

Dear Trip531,
Thank you for reviewing your recent experience with us; we appreciate your time.
We regret the hotel did not meet your expectations, and we sincerely hope this will not deter you from returning.
Warmest regards,
Jacqueline Berry
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2024 via mobile

We arrived on the 4th of March and left on the 6th . I have to say the staff where so kind and helpful. The food was second to none we dined in the bar and it was lovely. Our room was clean and bright. There was a small problem in the bathroom the door stopper was right infront of the toilet I felt it was a bit of a hazard as I kicked it by accident. Other then that our experience was absolutely fab and I would definitely use yer hotel again

Date of stay: March 2024
Trip type: Travelled with family
Thank Deirdre S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqueline Berry, Guest Services / Front Office at Radisson Blu Hotel, Athlone, responded to this reviewResponded 17 March 2024

Dear Deirdre,
Thank you for reviewing your recent experience with us at the Radisson Blu Athlone; we are pleased you enjoyed your stay and plan to return. We look forward to welcoming you soon.
Warmest regards,
Jacqueline Berry
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2024

Very expensive for what it is. When you pay €200 a night for a small town hotel in February, the expectations are high. However, this Radisson Blu does not deliver. Most shocking was the lack of air conditioning in the rooms, they were very warm and stuffy, with windows that barely open and no ventilation of any kind. Very uncomfortable and unsanitary, making you wonder if that is even legal? Also no breakfast, and limited parking in an exceedingly dirty car park. Overall the hotel is disappointing and hugely overpriced.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank MCKD20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqueline Berry, Guest Services / Front Office at Radisson Blu Hotel, Athlone, responded to this reviewResponded 29 February 2024

Dear MCKD20,
Thank you for taking the time to share your recent experience with us. We are sorry to hear that your experience fell short of your expectations. I would appreciate the chance to speak with you about your experience. Please feel free to contact me at the email provided below, and we can schedule a convenient time for a call.
Warmest regards,
Jacqueline Berry
Guest Experience Manager
guestexperience.athlone@radissonblu.com

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Reviewed 23 February 2024 via mobile

I had a lovely stay in the Radisson. The Hotel is in a great location and the rooms are clean and comfortable.

The gym and the pool was great and the staff in the gym were lovely to deal. The gym looks out onto the river and at dusk or dawn it is a lovely view.

Breakfast is really nice. Tulay & the staff there were very very friendly each morning I met them.

Room tip: Parking is right outside the hotel. Bring €1 or €0.50 for the lockers in the pool.
Date of stay: February 2024
Trip type: Travelled on business
Thank Markiqutech
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqueline Berry, Guest Services / Front Office at Radisson Blu Hotel, Athlone, responded to this reviewResponded 25 February 2024

Dear Markiqutech,
Thank you for reviewing your recent experience at the Radisson Blu Athlone. We are delighted you enjoyed many aspects of your experience, and I will pass your kind words to Tulay and the team. We look forward to welcoming you again soon.
Warmest regards,
Jacqueline Berry
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2024

Stayed here for 1 night, we were at a wedding near by so we did not have dinner in the hotel. Room was decent and hotel is a good base for visiting the town of Athlone as it is within walking distance of the town. Waited a long time at reception to get checked in as it was exceptionally busy. Breakfast was below average, burnt toast and strange looking sausages. Had to ask for tea 3 times from the server.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank D1645SKbarbsd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqueline Berry, Guest Services / Front Office at Radisson Blu Hotel, Athlone, responded to this reviewResponded 22 February 2024

Dear D1645SKbarbsd,
Thank you for taking the time to review your recent experience with us. We are delighted you enjoyed our central location. However, we regret your experience with breakfast was below the expected standard. I have provided the chef and host with your feedback, and they will work diligently to deliver a greater standard going forward. We appreciate your feedback and look forward to welcoming you again soon.
Warmest regards,
Jacqueline Berry
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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