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All reviewshen partyreserved areacentral locationcentre of townlovely hotelnext morninggreat showerbar foodbar staffboth nightsrooms were spotlesshotel barvisiting athlonegreat nightcouldn't do enoughcourse mealbreakfast was excellent
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Reviewed 19 October 2017

We booked this hotel few weeks back the room was nice ,clean,comfortable with plenty of shower creams but o my god what a shock when we looked out the window theere was a flat roof just outside with a high wall just beyond apart from the fact it made the room very very dark the roof and walls surrounding were black mud soot covered,i appreciate hotels have to havehooms in awkard places but if the have to rent them surely the customer (paying the bill) is entitled to look out @something which is clean ant painted a bright colour to btighten the bedroom.

Room Tip: Do not accept what i have stated above
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 64johnny1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashling D, Manager at The Prince of Wales Hotel, responded to this reviewResponded 20 October 2017

Dear 64johnny1949,

Thank you for taking the time to post a review on TripAdvisor about your recent stay in The Prince of Wales Hotel and apologies regarding the view from your bedroom. Unfortunately the area that your room overlooked is not our property so our hands are tied with what can be done to improve this area. We hope that this will not deter you from staying in The Prince of Wales Hotel in the future and hopefully should we have the opportunity to welcome you back we will ensure you are allocated a room with a nicer view.

Kind regards,
Ashling Dudley
Group Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Stayed here for one night and would stay again. Room very comfortable and the staff were very helpful and friendly. Great service at breakfast. Although my room was nice and quiet, my colleague was over the nightclub and not so quiet! Look for a room that's not near it

Stayed: October 2017, travelled on business
Thank Yvonne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashling D, Manager at The Prince of Wales Hotel, responded to this reviewResponded 17 October 2017

Dear YvoKelly,

Thank you for taking the time to post a review on TripAdvisor regarding your recent stay in The Prince of Wales Hotel. It was great to read that overall your time with us was an enjoyable one and please do pass on our apologies to your colleague regarding the noise that they experienced. We hope to have the opportunity to welcome you both back to The Prince of Wales in the near future.

Kind regards,
Ashling Dudley
Group Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile

Stayed here while working in what was a very heavy week but coming back to this hotel was a dream. Very comfortable beds. Food was great.
Staff were reasonably friendly. Although one incident which involved an older lady manager tell a staff member that it 'doesnt look good to have a jumper wrapped around your hips' in front of customer in the pub. Not only was this ironic but extremely embarrasing for the foreign girl. If you habe a problem with how someone looks maybe you shouldnt male yourself look bad in the meantime especially management.
Anyway besides that uncomfortable situation a very polite adeline offered to call us if a room was ready earlier which i found most kind.
Overall very good just be sure that the ones in higher postions maybe treat the ones who are actually customer facing with a but more respect.

Stayed: October 2017, travelled on business
1  Thank jvee1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashling D, Manager at The Prince of Wales Hotel, responded to this reviewResponded 13 October 2017

Dear jvee1987,

Thank you for taking the time to post a review on TripAdvisor regarding your recent stay in The Prince of Wales Hotel. I was delighted to read that overall your time with us was an enjoyable one and I will make sure to address your feedback with the manager mentioned. We hope to have the opportunity to welcome you back to The Prince of Wales in the near future.

Kind regards,
Ashling Dudley
Group Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

We recently spent a Saturday night at the Prince of Wales. Always like to start on a positive note; room was clean and staff were pleasant. Nice breakfast.

This hotel, however, specializes in 'stag' and 'hen' parties. Have a look at the other reviews and you will see this to be true.

A group of young women (hens) were roaming the hall outside our room, banging doors, screaming and swearing, until 4am. We got virtually no sleep. The hotel asked them to quiet down but that made no difference. Tough when you have a 7am wakeup.

Moreover the hotel business model relies on these kinds of parties (see picture), so they don't want to be too discouraging.

We have nothing against people enjoying themselves, but beware: if you are a couple looking to get a good nights rest, this may not be the place for you.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank LRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashling D, Manager at The Prince of Wales Hotel, responded to this reviewResponded 12 October 2017

Dear LRider,

Thank you for taking the time to post a review on TripAdvisor regarding your recent stay in The Prince of Wales Hotel and apologies that your time with us was so disappointing. When you have a moment could you contact our General Manager, Christopher, on generalmanager@theprinceofwales.ie to discuss your experience further.

Kind regards,
Ashling Dudley
Group Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

I stayed at the Prince of Wales hotel last January and it was by far the nicest hotel ive stayed in for such an amazing price! The staff were so friendly and when I arrived, I was made feel at home, the receptionist was so so friendly with a very welcoming and bubbly attitude. The rooms are well sized and extremely clean. The shower space was remarkable! Only a 1/2 minute walk to the shopping centre and also good for entry in Karma nightclub! Would definately recommend this to everyone who is here for exploring Athlone town by foot, very centred. Going back in Janurary for four nights and cannot wait.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashling D, Manager at The Prince of Wales Hotel, responded to this reviewResponded 11 October 2017

Dear Laura G,

Thank you for taking the time to post a review on TripAdvisor regarding your stay in The Prince of Wales Hotel. I was delighted to read that your time with us was a most enjoyable one and also that you will be back to see us in January. I will make sure to pass your kind comments on to the team and we look forward to seeing you soon.

Kind regards,
Ashling Dudley
Group Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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