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myhonestopinion4u
Ireland

A MUST VISIT !...

5.0 of 5 bubblesReviewed 3 Aug 2024
Just back from Paul & Sarah's wedding event & from start-2-finish; it was absolutely fantastic in every way. I booked our room in the Manor House thinking that's where the Wedding Reception was taking place but on checking-in, realised the reception was in the 'Hunters Yard' a few minutes across the estate!. A quick chat to the manager on duty & room was quickly transferred; efficiently and with a smile - "that's customer service"!.. The issue was of my making, but they took ownership for resolution - "hats off folks - it was greatly appreciated.. The staff; the service; the food; the room (.. the bed was sooooo comfortable !....); the breakfast etc... everything was so perfect and that's what makes the venue special !.. The wedding was absolutely cracking & the venue most certainly added that touch of class to the whole celebration (it's very evident that detailed planning went into the creation of a lasting memory; one of the very best weddings we've ever been so lucky to attend)... plus - whoever invented the "Residents bar" should be honoured on a special day each year... was so much fun (.. never known so many folks to know the words of all the songs & they rattled it into the very early hours). Thank you folks - we'll definitely be back and that's a promise... this time to the Manor House - our early afternoon coffee/munchies (and G&T's) were badly needed before hitting to road back to Clare (wasn't driving !). THANK YOU... THANK YOU... THANK YOU..
Date of stay: August 2024
Room Tip: You need anything - just ask !... Staff are amazing !
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Dunne, General Manager at Mount Juliet Estate, Autograph Collection, responded to this review
Responded 4 Aug 2024
On behalf of the entire hotel team, I cannot thank you enough for such a wonderful and detailed review.

We, as a team, are delighted to learn that your stay was so enjoyable and that the wedding went so well for you.

I have shared your review with our teams across the estate, to celebrate the positive experiences that you had with us.

I hope that if your travels ever take you back to the local area, we can welcome you back again for another pleasant stay.

Many thanks again.

Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 August 2024 via mobile

We had two fantastic days at the resort. Everything we experienced was of the highest quality - food options, pool, walking trails and the accommodation in Hunters Yard. There were a number of things that were available that we didn't get to such as archery, horse riding and tenni. There is something for everyone and the staff were extremely friendly and efficient. We also enjoyed a great chat with the resident storyteller Sean who explained the history of the estate from its initial build to the present day position. We will definitely return and having not played the golf course on this occasion, it will be a must do next time around!

Room tip: Arrive as close to check in as possible to get to spa or pool before dinner
Date of stay: August 2024
Trip type: Travelled as a couple
1  Thank davidkieranhughes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Dunne, General Manager at Mount Juliet Estate, Autograph Collection, responded to this reviewResponded 3 August 2024

Dear David,

We sincerely appreciate your glowing review and hope to welcome you back for a stay and for a round of golf in the future.

I have shared your wonderful feedback with our teams and we are very pleased to hear of your enjoyable stay.

Once again, I sincerely thank you for sharing your feedback.

Kindest Regards,
Mark Dunne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2024

Mount Juliet Estate is a gem tucked away in the lush Kilkenny countryside, blending old-world charm with top-notch amenities. Staying here felt like stepping into a luxurious slice of history (we kept calling it Bridgerton), especially with the look of the Georgian Manor House. The horseback riding experience was a standout, allowing us to explore the sweeping estate and scenic trails in a truly unique way. It was not just about the ride but also soaking in those tranquil views that made it memorable. The staff were genuinely friendly, making us feel right at home from the get-go. The food was the best we had during our trip of Ireland. Truly a gem.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aaron A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Dunne, General Manager at Mount Juliet Estate, Autograph Collection, responded to this reviewResponded 3 August 2024

Dear Aarona820,

I sincerely thank you for taking the time to share your feedback from your recent stay with us.

I am delighted that you were able to have such an enjoyable stay with us and that is provided a little bit of luxury away from the business of the city, so you could relax and enjoy your time.

I sincerely hope that we can have the opportunity to welcome you back to Mount Juliet Estate in the future.

Kindest Regards,
Mark Dunne
General Manager
Mount Juliet Estate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024 via mobile

The grounds and activities are absolutely stunning! The local staff (valets, golf shop, archery, fishing guides etc) all clearly take great pride in their work as well as offering warmth and hospitality. It is very clear who is there genuinely and desires to reflect well on the estate and who is there with a more “corporate” mentality. For a brand that wants to deliver a unique, elevated experience — subpar service from staff that don’t have skin in the game will not deliver the desired results. The overall environment of the estate is outstanding, but the level of service from some (not just 1 or 2) didn’t match the exterior.

Date of stay: July 2024
Trip type: Travelled with family
1  Thank Getaway22243145925
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Dunne, General Manager at Mount Juliet Estate, Autograph Collection, responded to this reviewResponded 21 July 2024

Thank you for taking the time to share your feedback.

I appreciate you taking the time to share your feedback in relation to many areas of our hotel including the amenities and facilities that we have to offer.

Should you wish to share more details, please do so by emailing us directly at guestexperience@mountjuliet.ie, we would love to know more about your stay and the aspects you have mentioned.

We hope to have the opportunity to welcome you back again in future.

Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024

Beautiful setting, grounds and atmosphere for our short stay at Mount Juliet compounded by the lovely staff who were very helpful. We had our 7 month old with us and had a travel cot provided which was perfect and everyone made our stay as easy as possible! They also provided a small birthday cake for my wife in our room which was a lovely touch and we couldn't have asked for any more, I would highly recommend a stay to anyone!

Date of stay: July 2024
Trip type: Travelled with family
1  Thank JohnSwanFagan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Dunne, General Manager at Mount Juliet Estate, Autograph Collection, responded to this reviewResponded 21 July 2024

Thank you for taking the time to share your feedback from your recent stay with us.

I am delighted that our team were able to go above and beyond to ensure your stay was as seamless and enjoyable as possible, and also special for your wife's celebration.

I hope that you have left with many memories that you can cherish, and also that we can have the opportunity to welcome you back again in future should your travels allow.

Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024

We stayed for one night in the Manor House and we were so relaxed leaving the next day it was as if we stayed for a week. All staff were welcoming and friendly. We had a gorgeous meal in the Lady Helen restaurant, all courses were delicious and beautifully plated. We had a walk in the morning before sitting down to a wonderful breakfast.

Date of stay: July 2024
Trip type: Travelled as a couple
1  Thank sparkleheels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Dunne, General Manager at Mount Juliet Estate, Autograph Collection, responded to this reviewResponded 21 July 2024

Dear Sparkleheels,

I appreciate you taking the time to share your feedback following your recent stay with us. It is so wonderful to receive such a glowing review of our property and I have shared it with our teams to celebrate.

I hope that we can welcome you back again in future for another enjoyable and relaxing stay.

Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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