Beautiful hotel in wonderful setting. Main house very luxurious. Hunters Yard more suitable for families and adjacent to golf club. Super breakfast selection. Our room(250) was a little tired and needed repainting. Small bathroom with only a shower and no bath.
Dear Maureen0199,
Thank you for taking the time to share your feedback from your recent stay.
I have shared your feedback with our teams across the estate and we sincerely hope that we will have the opportunity to welcome you back again in future for another enjoyable stay.
Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate
Overall, we very much enjoyed our stay at this beautiful estate. The majority of the staff is wonderful, friendly, and customer focused. It started with the lovely welcome by Patrick as a first impression after driving up to the estate, and continued throughout our stay with staff at the hound restaurant, the bar, the Club house and of course our first class experience at Lady Helen, which I'm happy to review separately at TripAdvisor. Lady Helen was a truly remarkable evening, both culinary and customer service wise.
Back to the estate:
I'm also calling out Antonio, whom we met multiple times throughout our stay. He is a true asset, and his manorism and friendliness are remarkable. Same for David and last but not least a big thank you to Lisa for addressing our equally hilarious and embarrassing reservation 'Odyssee' with Lady Helen in a very positive, friendly, and professional way.
The room at Hunters Yard was very nice and beautiful decorated, although, personally, I would have loved and appreciated a drawer or at least some shelving. It's quite uncomfortable and messy to life out of 4 suitcases, but this is just as a small suggestion for possible improvement of an already wonderful room.
Breakfast is very nice and offers a sufficient selection, including cooked to order dishes.
As already mentioned, the resort itself is beautiful, and 3 days were not enough to enjoy all they have to offer. It all ended with a beautiful horseback ride along the river this morning.
The only downside was an arrogant Front Office Manager who denied a request to extend our confirmed 12.00pm check out by 15 minutes !
Other than that, we can highly recommend MJEstate and would certainly consider again when we are back in this beautiful part of the world.
Many thanks again for taking the time to share your feedback and for your correspondence.
We hope to welcome you back again soon.
Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate
Had a 3 night stay with breakfast. Also had dinner at the Hound Restaurant, tasting menu and afternoon tea at the Manor House. Wonderful experience in all cases. Very friendly and courteous staff with great professionalism. This is a very relaxing environment with great outdoor views and walks. Electric car charging on site was also a great bonus.
Dear 793patrickp,
Thank you for sharing your wonderful feedback from your recent stay.
I am delighted that you were able to enjoy the time you spent with us and also the time you spent within our outlets and enjoying the facilities.
I hope that we can welcome you back again soon.
Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate
Excellent stay from start to finish. This place is immaculate all the buildings are newly renovated and kept in perfect clean condition. The room was spotless, the breakfast and dinner were amazing and the golf course was so well maintained. Would highly recommend visiting here there are also lovely walks in the grounds
Dear Sheltiesrthebest,
I sincerely thank you for taking the time to share your feedback.
I am delighted to receive such wonderful kind words in relation to our hotel and staff, and I hope that we can welcome you back again soon for another enjoyable stay.
Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate
We thoroughly enjoyed our girlie day out at Mount Juliet and we have Anne Marie at the Manor House to thank as she went above and beyond to make us feel like we were truly special. She gave us an excellent tour of the house, provided us all of the information on the walking trails around the estate, made us a booking for food at the clubhouse and treated us to tea/coffee, scones and homemade cookies on the lawn. Anne Marie is truly an asset to the staff here and we had a memorable time. Thank you from the three amigas.
Thank you for taking the time to share your wonderful feedback from your recent stay. I am thrilled to receive such glowing feedback about our wonderful team member Ann Marie. It is always wonderful to receive such kind words about our staff.
We hope to be able to welcome you back again soon.
Kind Regards,
Mark Dunne
General Manager
Mount Juliet Estate
