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Tara T
County Dublin, Ireland

Changed details on Booking.com to try and charge us

1.0 of 5 bubblesReviewed 2 Aug 2016
We had a very disappointing experience with this B&B during the bank holiday weekend. On our way from the Ring of Kerry we called the owner (out of politeness) to let them know we were running later than expected and would not arrive until about 8pm. We were then told that check-in was between 3pm and 6pm only and any later than that we would be charged a "no-show" fee. This was not stated anywhere on the booking.com website. We asked if they would be willing to cancel our reservation if they could not wait for us to arrive or make other arrangements for us to collect the key. We were told this was not possible and we would still be charged.

They then went on to the Booking.com website and changed their “House Rules” section to reflect the new check-in times. Luckily booking.com were able to track when the change was made and we were not charged a no show fee, however we had to make other accommodation arrangements on a Sunday evening of a bank holiday weekend which was very stressful. This was a shocking experience based on the other reviews on the site, but I would certainly not recommend this property based on how we were treated.
Date of stay: July 2016
Trip type: Travelled as a couple
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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All reviews bantry bay heron suite book restaurants with locally sourced ingredients west cork beautiful house view of the bay robes and slippers stayed nights breakfast was delicious wild atlantic way full irish breakfast siobhan hideway guesthouse
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Reviewed 26 July 2016

Wonderful experience staying at Seafort Luxury Accomodation, Bantry .
Siobhan & Sean could not have been more helpful regarding advise about the area, and recommending someplace nice to eat. In fact Sean had a table booked for us prior to our arrival. The room was stunning , overlooking the waterfront. Breakfast was seriously good. All local produce. I had smoked salmon and scrambled egg, and honestly was the nicest Ive ever had.
We will be back!

Room tip: We had the "kingfisher room "which was excellent as it has a balcony.
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank FIN1964
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2016

About a two minute drive from Bantry town, this gorgeous guesthouse is situated on the shore with superb views. The room was spotless and tastefully decorated. The owners we're really helpful and obliging. Breakfast was delicious. The place had a lovely relaxed atmosphere.

Date of stay: July 2016
3  Thank Lou L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2016

I recently attended the West Cork Chamber Music Festival in Bantry for nine days. My travel agent's recommendation for our stay was the Seafort Luxury Guesthouse. It was indeed that and much more! Our accommodations were pristine, unique, cheerful, elegant and all with a beautiful view of the bay and the swans that make the bay their home. We were even provided with binoculars to enjoy a close up view. Sean and Siobhan, the proprietors, have thought of everthing to provide comfort and convenience. Breakfast included delicious options. Siobhan surprised me with almond butter after I mentioned that I have it for breakfast at home. Clearly, their guests are their top priority and they add their wonderful friendliness and sense of humor to the mix. I wouldn't stay anywhere else next time I'm in Bantry.

Date of stay: July 2016
2  Thank DSP999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2016

Seafort Luxury Hideaway is absoluty amazing. Sean and Siobhan are great and go the extra mile to please their guests, e.g. they made sure that I had enough choice for breaktfast having a gluten intolerance. The house and the rooms are very modern and the location is superb - just at the doorstep of the sea. Most of the rooms have sea view which is fantastic. Bantry is also a perfect place the explore the County Cork. We will defintitely come again when visiting Ireland. We stayed 3 nights and wish we could have stayed longer. One word: top-notch!

Date of stay: July 2016
1  Thank Talie1984
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2016

We wanted to go away and celebrate my husbands 60th birthday.
Due to work commitments we could only go away for 2 nights.
We could not fault it. The location, the excellent local restaurants, the hospitality and the stunning views.
I admit I am fussy, I like spotless cleanliness, a superb quality breakfast, Irish linen and towels, a king size bed, slippers, bathrobe, wifI and quality tea and coffee.
Quality, well thought out and two great hosts.

Room tip: We had the room with the sea view. Just perfect!
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank NewcastleCarol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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