Needed to print boarding passes; clerk was very nice and made sure my boarding passes were correct.
When leaving early morning, clerk walked outside and showed path to take to airport. Very nice and helpfulMore
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No heating in hotel, barman under pressure no one to help him, poor menu, there were a lot of toys in the ground area of the hotel which belonged to Ukranian Children, and a lot of children running around. We were not informed that Ukranian guests were being housed there, which I feel we should have been made aware of... would not recommend this hotel for leisure
Dear Guest,
We are disappointed to hear that you did not enjoy your stay with us. I understand that you spoke with our Operations Manager on the night of your stay and he wanted to address the issue you had with the heating in your room but you decided not to grant him access to your room. He did try to fix the issue and he also gave you a discount on your room. We hope to have the opportunity of welcoming you back at some stage in the future.
Kind regards,
Louise O'Hara
General Manager
The hotel was perfect for a stay before flying out ! Hotel was very clean and had everything for a comfortable stay. We had dinner in the restaurant and the waiter was fabulous and the food delicious !
Dear Guest,
Many thanks for your lovely 5 star review. Happy to see that you found our hotel very clean and that you had a comfortable stay. Also great that you had a good experience dining with us. We hope to have the pleasure of welcoming you back the next time you are flying from Shannon.
Kind regards,
Louise O'Hara
General Manager
We planned to return to Colorado 9/16. However, we had problems with the reservations and couldn’t leave until 9/20. ( flying from Shannon-Heathrow-Denver) we needed a hotel for 4 nights. Park Inn has proven to be a wonderful airport hotel-5 minute walk to the airport. Rooms are very clean, staff is wonderful. Breakfast offers a variety of food. Can’t thank the staff here enough. You do a great job!
Dear Guest,
Thank you for taking the time to post your lovely 5 star review. We are delighted that you enjoyed your stay and it is always great to receive such positive feedback regarding our team members who always strive for 100% guest satisfaction. We look forward to welcoming you back next time.
Kind regards,
Louise O'Hara
General Manager
Great location for taking a flight home from Shannon airport. It's an easy walk from hotel to airport unless you are frail. Luggage carts are available outside the hotel. The hotel has a scale so you can check to see if your luggage is over the weight limit. There's a nominal charge for using the scale, but it's well worth it.. Despite being close the airport, it was a quiet place to stay. .
Dear Guest,
Thank you for your lovely 5 star review. We are delighted that you enjoyed your stay with us and our proximity to the airport. We hope to have the pleasure of welcoming you back the next time you are flying from Shannon.
Kind regards,
Louise O'Hara
General Manager
This hotel is probably great if you are catching an early morning flight out of Shannon Airport. There is no air conditioning in the rooms. Staff was ok. Rooms are large and clean. No charge for parking - be sure and get ticket validated at front desk. Price was very high for hotel quality, but every hotel in Limerick was booked that night.
Dear Guest,
Thank you for taking the time to post your review following your recent stay with us. We are happy that you found your room to be large and clean and we hope to have the pleasure of welcoming you back.
Kind regards,
Louise O'Hara
General Manager
