The Grove Farm House is by far the most unpleasant of lodgings I have ever has the mispleasure of staying in. We attempted to check-in between 7:30 and 8 pm on a Friday but were unable to do so as Nellie, the owner, had a party to attend and would not be back until 11:30. After some negotiation we arranged to check in after 9:30. We had dinner in a local restaurant and arrived at 10:30. We were shown to our room by the owner's son and advised that last breakfast was served at 8:30am (on a Saturday). Again after negotiation we managed to agree on 9 am.
When we arrived at breakfast we were berated for our late check in and advised that Nellie's son had missed the start of the party with Fr. Grace. We were also advised that the B&B owners "have lives too you know." We were informed that we were in the wrong room and would have to move. We were shown to a room with two single beds, each with one pillow which was as soft as a concrete block. While the goings-on were somewhat amusing at first, they soon lost their comical value.
On Sunday morning, our friends who had also stayed the previous night, were denied breakfast at 9:30 and also incurred the wrath of the owner. I was repeatedly shouted at for not having vacated the room at 10:30am.
The pinnacle of the Grove Farm House experience was driving out the gate of this God-awful place.
I often stay in B&Bs as they are usually very homely and welcoming, but they are also businesses and the owners must remember this. Customers must be treated with respect and not contempt. Might I suggest that Nellie's forte does not lie in the services industry.