My partner and I stayed at the Blue Haven for one night on the 23rd of December. Parking on the street was easy - we paid a couple of euros for the remainder of the day and through to midday on the 24th. The receptionist was lovely on arrival and offered to have someone take our bags up to our room (there is no lift, but we were happy for the exercise). Our room wasn't what we expected (in reference to the photos on their website), but the bed was extremely comfortable and we settled in quite nicely and then headed out for dinner. After dinner we headed back to our room and realized that our shower didn't work (no water pressure out of the shower head and the tap going into the bath was full force, and we could not turn it off). We called reception and let them know, they sent someone up (he arrived immediately) and he also couldn't fix the problem. The receptionist asked if we would like to move but by this stage we were settled and had electronics plugged into chargers etc. We decided to stay and use the bath instead of the shower.
Breakfast on the 24th was excellent. Probably the best breakfast we had during our 10 days in Ireland. The staff were so friendly and you could really feel the Xmas spirit (the jolliest santa was also there :)
When we checked out, the receptionist (different from the receptionist from the evening before, a lovely Australian lady - I can't remember her name), was aware of our issue with the shower and offered to take 20 euros off our bill. This was much appreciated.
All in all, we were very pleased with the service at the Blue Haven. Mistakes and issues will always happen, but it's how the staff handle them that make the difference. Thank you Blue Haven!!!
- Official Description (provided by the hotel):
- The Blue Haven is a stylish, nautical, boutique hotel, located in the heart of Kinsale and recently awarded No. 1 Best Boutique Hotel in Ireland in the Irish Hospitality Awards. Voted one of the top 20 seafood spots in Ireland, The Blue Haven is a well-known culinary gem and its reputation for excellent food, friendly personal service and meticulous attention to detail will always ensure your visit to Kinsale is a special one. The Blue Haven has an array of dining options to choose from: our luxurious Bar, The Fish Market, Aperitif Wine & Tapas Bar and The Newport Lounge. All dishes combine seasonal produce and fresh seafood from local shores, carefully prepared by a team of the best international chefs. Experience our Gin and Tonic selection, our Premium Whiskeys and The Ultimate Irish Coffee, whilst listening to great live music 7 nights a week in our bar. Home baked cookies, King Koil pocket sprung beds, pillow menus and Nespresso machines in each room. ... more less
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- Also Known As:
- Hotel Blue Haven