My partner and I stayed at the Blue Haven for one night on the 23rd of December. Parking on the street was easy - we paid a couple of euros for the remainder of the day and through to midday on the 24th. The receptionist was lovely on arrival and offered to have someone take our bags up to our room (there is no lift, but we were happy for the exercise). Our room wasn't what we expected (in reference to the photos on their website), but the bed was extremely comfortable and we settled in quite nicely and then headed out for dinner. After dinner we headed back to our room and realized that our shower didn't work (no water pressure out of the shower head and the tap going into the bath was full force, and we could not turn it off). We called reception and let them know, they sent someone up (he arrived immediately) and he also couldn't fix the problem. The receptionist asked if we would like to move but by this stage we were settled and had electronics plugged into chargers etc. We decided to stay and use the bath instead of the shower.
Breakfast on the 24th was excellent. Probably the best breakfast we had during our 10 days in Ireland. The staff were so friendly and you could really feel the Xmas spirit (the jolliest santa was also there :)
When we checked out, the receptionist (different from the receptionist from the evening before, a lovely Australian lady - I can't remember her name), was aware of our issue with the shower and offered to take 20 euros off our bill. This was much appreciated.
All in all, we were very pleased with the service at the Blue Haven. Mistakes and issues will always happen, but it's how the staff handle them that make the difference. Thank you Blue Haven!!!
- Official Description (provided by the hotel):
- A boutique style property in the heart of Kinsale, the Blue Haven graciously combines the charm of old Kinsale with the modern luxuries of today. Each room is individually furnished with exquisite furniture, luxury pocket sprung beds, plasma tvs and finer touches to make each room unique. With a reputation as excellent food, friendly personal service and meticulous attention to detail, each visit is a special one. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Blue Haven Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Blue Haven