If customer service, a good nights sleep and overall good experience of a hotel are what matter to you, then I would give The Broadhaven Bay Hotel a miss. We booked here 4 weeks prior staying and all was good. We got to the hotel and was told out room would not be ready until 4.30 as they were full the night before, having driven 4 hours, being told that we had to wait over an hour was not ideal.
We left the hotel and came back and checked in.
We then decided to have dinner @ 7.00 and were told that we cant order food for 30 mins as the kitchen is busy, we were told 15 minutes later that all burgers were off the menu. The hotel had a post wedding party, a 70th birthday and a hen night and were more concerned that these guests were spending money in the bar. We left the hotel and were unable to secure food anywhere else in Belmullet so ending up eating takeaway food in our car. We came back to the hotel at 9.30 and decided to have an early night. Not a chance. Children ran up and down the halls until midnight and then drunk guests were shouting until 3 AM. This hotel has so much to offer but failed massively. There were 3 guests in our room, with 2 towels, no shampoo. My advice would be to avoid this hotel and stay elsewhere.