Absolutely fantastic stay with Chilly powder we had the Plan de Roches to ourselves (grp of 10) lovely set up, very clean and tidy.
Laura and Sam looked after all of us anything we needed we just asked.
Food was 5*, presentation was 100%.
We will definitely book again.
This review is a tale of two halves I believe, the staff are super friendly and the hotel is really clean and warm, they have everything in the room from shampoo right through to an ironing board and hair drier, a booklet about local amenities was a great touch too! The hotel is situated about 10/15 min walk up a slight hill to the main gondola to Avoriaz and a bus is also available to and from Morzine.
Breakfast is mainly continental and the dining room consists of several large tables and the tiniest cute bar within the main hub of the hotel.
The small ski room does not have heated boot warmers so this maybe something to consider when booking, the room is warm though.
However…this is very much a young family oriented hotel which consists of an in house crèche, and a listening in babysitting service for parents staying within the hotel, great if you have young children but not so much if like us you went as a couple. Maybe we were unfortunate but during our stay they had 2 very young children that cried and screamed from the minute they woke till the minute they went to sleep in the evening.
The corridors were very noisy due to children running up and down them obviously excited for their holidays.
Breakfast was again a noisy family affair with the chaos that the mornings bring so if you want a quieter breakfast then I suggest heading in for around 9am.
Our room was very clean and serviced daily, sadly the bed was a little too firm for me so wasn’t the best nights kip, but that’s just personal preference.
The shower was super hot and powerful it’s just a shame that the enclosure was too small making showing a bit tricky but a powerful shower non the less.
It’s a perfect hotel for young families but definitely not for couples.
We have stayed here a number of times and everyone makes you feel at home and welcome.
It is very easy to get to from Geneva and very close to the main ski lift to Avoriaz.
The accommodation is always spotless and clean and you can see alot of attention to detail.
The staff were all very friendly and food was excellent. Highly recommend it.
As returning customers, our experience at Chilly Powder continues to exceed expectations. The warm welcome from familiar faces like Nick, Cosmin, and Dara creates a comforting atmosphere that instantly feels like home.
The childcare remains exceptional, with Aoife, Niamh and the team at the creche providing a friendly and nurturing environment for our son. Their dedication adds an extra layer of enjoyment to our stay.
The culinary delights crafted by the chefs continue to impress. From light starters, mouthwatering mains, and delicious desserts, each meal is a culinary journey worth savouring.
Finally, a special nod to Jack, whose outstanding service deserves name-worthy praise.
Once again, thank you for another fantastic week filled with warmth, delicious meals, and the exceptional hospitality that keeps us coming back. Chilly Powder remains our top choice for a ski holiday, with unparalleled childcare and a welcoming team.
Lots of positives staying at this Hotel . Main positive is the friendly staff. Nothing was too much trouble and Cosmin was the stand out individual. The room we were in was roomy and pleasant . The products in the bathroom were pleasant. The TV worked well . Breakfast plentiful and delicious . Boot room didn’t have dryers but fortunately we had our own in our room. Ski room ideal and near to main lift . Unable to use closer lift due to lack of snow . Evening meal was a little late for us but I understand the reason for this as many guests had young children to get to bed.
Sadly my husband picked up a bug or food poisoning on the the last night and was extremely unwell. A few days prior to this a father was sitting at breakfast with his 4 yr old holding a vomit bag saying his children had been ill all night which as well as being particularly unpleasant for other guests was also a huge red flag for transmitting infection. I gather others including staff were also unwell the same night as my husband . Really unfortunate as this has marred our stay at Coin De Feu . I think particularly when small children are around the hotel needs to be more proactive with infection control . I understand these things happen but I do hope no one else was affected especially with half term coming up .
