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“I would give this 5 stars but for the food”

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Madeline Hotel and Residences
Certificate of Excellence
GreenLeadersSilver level
Reviewed 23 August 2017

The instant you pull up in your car someone is there to help. Loved that. They take your keys and your luggage (and give you a receipt) while you check in and then magically your luggage appears in your room/condo. 3 bedroom condo - #333. Two huge balconies. We spent every waking hour out there. There for a wedding. The only minus was the food. Not bad, just not as good as expected considering everything else was top-notch. Would I stay again? Yes, but if I wasn't paying.

Room Tip: Room 333. Also 339 is nice but it overlooks the pool with no balcony.
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  • Stayed: August 2017, travelled with family
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2  Thank Chirapada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel and Residences, responded to this reviewResponded 25 August 2017

Thank you Chirapada for taking time out to share your Madeline experience review. We appreciate the kind words and will use your valuable feedback on the food, to improve our guest experience. We look forward to your return, until then, safe travels.

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31 - 35 of 867 reviews

Reviewed 23 August 2017

We stayed at the Madeline Hotel for 4 nights and we witnessed great customer service that went above and beyond every other hotel stay we have been to. There was a power outage in the town for several hours but the hotel did everything they could to ensure we were happy and comfortable during that time. There was a morning we asked for extra coffee for our coffee-maker (we are enthusiastic coffee drinkers) and they brought up fresh brewed coffee. Later we cleared the confusion with the front desk - as we hadn't asked for them to make it for us - and they took the room service charge off our bill.
This is also a very dog-friendly hotel! We were a little surprised - in a good way - of how many dogs we saw visiting too!
Very accommodating and friendly staff. My husband and I walked away with many memories of our time in Mountain Village, CO that was made extra special by the staff at Madeline Hotel.

Room Tip: Some floors have balconies.
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  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
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    • Service
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel and Residences, responded to this reviewResponded 25 August 2017

Thank you Alison M for taking time out to share your Madeline experience review. Even with loss of power, we wanted to make sure you felt comfortable, thank you for appreciating and commenting on it. We look forward to your return, until then, safe travels.

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A TripAdvisor Member
1
Reviewed 22 August 2017

The staff at the hotel were wonderful!! They overheard my husband mention that it was my birthday when we first arrived and made my day extra special by sending me champagne to celebrate.
The rehearsal and wedding parties were beyond excellent.
The location was a long distance for us to travel, but once there, we were able to take the gondola or walk anywhere we wished to go. My daughter could not have chosen a better place for her destination wedding.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel and Residences, responded to this reviewResponded 25 August 2017

Thank you for the sharing you Madeline experience review. We are delighted to play a part in your daughter's most special day. We look forward to your return, until then, safe travels!

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A TripAdvisor Member
1
Reviewed 22 August 2017

The Madeline is a great Resort! They have stunning views, friendly staff, a wonderful kids room, a courtyard with fun games for the family to enjoy. You have easy access to the Gondola from the Madeline. This is a great place to stay while visiting Telluride.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel and Residences, responded to this reviewResponded 25 August 2017

Thank you for sharing your Madeline experience review. We appreciate the kind words and look forward to your return. Until then, safe travels!

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Reviewed 22 August 2017

My family has grown up and had family's of their own but we like to stay together and vacation together yet. We were able to get the 4 bedroom package. We all had our spacaious bedrooms and bathrooms. It was perfect.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kvtravel50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel and Residences, responded to this reviewResponded 25 August 2017

Thank you kvtravel50 for sharing your Madeline experience review. The four bedroom residences are amazing and popular, so glad you were able to enjoy them. Thank you for the "perfect" honor! We look forward to your return, until then, safe travels!

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Additional Information about Madeline Hotel and Residences

Address: 568 Mountain Village Blvd, Mountain Village, CO 81435-9519
Phone Number:
Region: United States > Colorado > Mountain Village
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Mountain Village
Price Range: €186 - €1,568 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Madeline Hotel and Residences 4.5*
Number of rooms: 130
Official Description (provided by the hotel):
Madeline Hotel and Residences Telluride is a refined boutique address located at the heart of Telluride, Colorado's ski mountain. The hotel has 84 guest rooms, 11 suites, and 35 Residences of sophisticated design, attentive service and the amenities to fully enjoy the invigorating atmosphere of the Rockies. M Club is an impressive hospitality lounge and fine dining experience that features local and regional ingredients. Black Iron Kitchen is a relaxed mountain chic Kitchen and Bar serving and imaginative small and large plate menu. The Spa, Salon, and Studio at Madeline offer transformational treatments focused on healing and rejuvenation. Madeline Telluride is also well set for intimate weddings and small scale meetings, with 3,000 square feet of function space surrounded by wooded hillsides and majestic, mountain peaks. ... more   less 
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