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Reviews (922)
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Reviewed 23 August 2017

We stayed at the Madeline Hotel for 4 nights and we witnessed great customer service that went above and beyond every other hotel stay we have been to. There was a power outage in the town for several hours but the hotel did everything they could to ensure we were happy and comfortable during that time. There was a morning we asked for extra coffee for our coffee-maker (we are enthusiastic coffee drinkers) and they brought up fresh brewed coffee. Later we cleared the confusion with the front desk - as we hadn't asked for them to make it for us - and they took the room service charge off our bill.
This is also a very dog-friendly hotel! We were a little surprised - in a good way - of how many dogs we saw visiting too!
Very accommodating and friendly staff. My husband and I walked away with many memories of our time in Mountain Village, CO that was made extra special by the staff at Madeline Hotel.

Room Tip: Some floors have balconies.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
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Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts Collection, responded to this reviewResponded 25 August 2017

Thank you Alison M for taking time out to share your Madeline experience review. Even with loss of power, we wanted to make sure you felt comfortable, thank you for appreciating and commenting on it. We look forward to your return, until then, safe travels.

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A TripAdvisor Member
1
Reviewed 22 August 2017

The staff at the hotel were wonderful!! They overheard my husband mention that it was my birthday when we first arrived and made my day extra special by sending me champagne to celebrate.
The rehearsal and wedding parties were beyond excellent.
The location was a long distance for us to travel, but once there, we were able to take the gondola or walk anywhere we wished to go. My daughter could not have chosen a better place for her destination wedding.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts Collection, responded to this reviewResponded 25 August 2017

Thank you for the sharing you Madeline experience review. We are delighted to play a part in your daughter's most special day. We look forward to your return, until then, safe travels!

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A TripAdvisor Member
1
Reviewed 22 August 2017

The Madeline is a great Resort! They have stunning views, friendly staff, a wonderful kids room, a courtyard with fun games for the family to enjoy. You have easy access to the Gondola from the Madeline. This is a great place to stay while visiting Telluride.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts Collection, responded to this reviewResponded 25 August 2017

Thank you for sharing your Madeline experience review. We appreciate the kind words and look forward to your return. Until then, safe travels!

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Reviewed 22 August 2017

My family has grown up and had family's of their own but we like to stay together and vacation together yet. We were able to get the 4 bedroom package. We all had our spacaious bedrooms and bathrooms. It was perfect.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
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Thank kvtravel50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts Collection, responded to this reviewResponded 25 August 2017

Thank you kvtravel50 for sharing your Madeline experience review. The four bedroom residences are amazing and popular, so glad you were able to enjoy them. Thank you for the "perfect" honor! We look forward to your return, until then, safe travels!

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Reviewed 21 August 2017

This is our go to place in Telluride. Back to the most beautiful location in Telluride and the best place to enjoy it - Madeline. Top drawer in every respect from the arrival to departure. Our suite, comfortable with a beautifully stocked kitchen with plenty of water, coffee, tea, etc. Balcony view of the Village, comfortable bedroom with plenty of closets and a large bath with nice amenities. Close to the Gondola and restaurants.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts Collection, responded to this reviewResponded 25 August 2017

Thank you Joan P for taking time out to share your Madeline experience review. We are delighted you enjoyed the suite! We look forward to your return, until then safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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