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“Not good, not good at all.”

The Bull's Head Hotel
Ranked #7 of 24 Restaurants in Walkden
Price range: US$5 - US$13
Cuisines: Steakhouse, British, Pub
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: A JD Wetherspoons pub. Good food and drinks at affordable prices. Tuesday - Steak Club - £6.85 with a drink Wednesday - Chicken Club - £6.10 with a drink Thursday - Curry Club - £6.10 with a drink Friday - Fish Friday - £6.99 with a drink Traditional breakfast from £3.35 - served till 12 noon everyday Afternoon deals from £4.90 with a soft drink
Reviewed 9 April 2012

We went here for a family get together I ordered a pint of Fosters to be told it isn't on. I ordered a Ribeye steak to be medium and other family members ordered their selections, when my meal came the steak was very well done, I complained and the server took it away all other meals came, I waited and waited, I asked where my meal was, the server said it'll return in a few more minutes, everyone had by now finished their meals and still no meal for me, the server then said they forgot mine.
5 minutes later a steak arrived for me and guess what? It was again well done. I just left it, then I went to the toilets to wash my hands and I cut my hand on the handrail.

All in all it was a disaster.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank MostHonestMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 - 106 of 106 reviews

Reviewed 28 March 2012

Usual bland pub grub but i have had much worse and the service and quailty were ok

Thank Anthonyr r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

My husband and I took his Mum and Dad out for a meal on 17th March for early Mother's Day. They suggested this place because it had been recently refurbished, served food and was local to them. The toilets were highly recommended and didn't disappoint, it's a shame we didn't buy a takeaway and eat it in the toilets. On arrival it was very busy and it was clear that most people were drinking rather than eating. We found a quieter corner and scanned the menu. I chose salmon & it was clear on the menu what my potato and veg choices were, my husband chose fish & chips with mushy peas, quite straightforward, my Father-in-law chose Simple Steak & chips from the grills section and my Mother-in-law chose barbeque chicken also from the grills. The potato and veg options weren't clear in the grills section and neither were the free drinks available. We had to order food at the busy bar and spent a lot of time going backwards & forwards asking questions due to the various food options and the chosen free drinks being not included.

When the food arrived my Mother-in-law was quite satisfied but my Father-in-law's steak and chips was exactly that, no sauce, no veg, no salad. My salmon with jacket potato and veg was OK but the hollandaise sauce had a skin on top & there wasn't enough sauce to combat the dryness of the potato. The biggest disappointment was my husband's hard, rubbery battered fish which was tasteless and inedible, which was accompanied by a dessertpoonful of mushy peas and some chips. He didn't want to fight his way to the bar to complain so he ate some of the chips and gave some to my Father-in-Law to supplement his meagre portion. Nobody came over to check that we were happy with our meal until we had all finished when my Mother-in-Law told her that my husband wasn't happy with his fish. He was offered another but was then told that it would probably be the same as the first, so he was asked if he'd like something else. His Mother said he'd have the salmon. He would have preferred at that stage not to have anything but didn't want to make a scene. A few minutes later a man in a leprechaun suit, presumably the bar manager, came over and asked whether my husband had the £2 difference between the price of his fish and chips & the price of the salmon. We were all aghast and quickly said that in that case he didn't want the replacement meal. He was then told that it was on it's way as the manager walked away dismissively, no apology, no care. Needless to say, when the salmon arrived, he didn't eat it and we didn't order dessert as planned and we will never be going back again.

It's a shame that some of the money spent on refurbishment wasn't spent on training the staff in customer service.

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2  Thank MinirowlandMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

We popped into The Bull's Head, somewhere we wouldn't normally choose to go, to see what it's like under new management. Acquired by Weatherspoons the change is immediately obvious and this is now somehere you could comfortably go for a family outing. One instant indication of the commitment to this is the policy to allow only two alcoholic drinks per person to anyone, be they parents or friends, accompanying a child onto the premises.
Inside the seating is comfortable and tables laid out in such a way that couples and small groups should have bo problem finding somewhere that gives a feeling of personal space. Perhaps the only exception are a few tables arranged parallel to a raised area with a table for about 6 near the main window. Though suitable for couples these have the disadvantage that people heading for the exit from the bar are quite likely to walk right by your table which can be annoying as you eat. The decor is restful and well thought out and service at the bar was prompt and friendly. Typically for Weatherspoons you give your table number and order any food at the bar from a fairly standard menu - if you know Weatherspoons you will be familiar with it and details can be found on their website, though there was a shorter menu itemising the current offers available. If you visit there is something to watch out for here - look for the fine print and read the menu carefully. I opted for salmon fillet for example while my wife chose the steak - because her option came under the 'grill' section it fell within an offer that gave a good portion of chips, peas and a free drink (she chose gin and tonic). It turned out that salmon doesn't come under the right section though and so wasn't included in the offer. If you read the menu it's all there, but it can be easy to misread it if the big font highlighting the offer is what catches your eye.
So what was the food like - the salmon came with vegetables that were just a tiny bit rubbery. Not enough to be unpleasant but a texture you could detect and they weren't as full of flavour as they might have been. A slight dryness suggested these were kept heated ready for use, something that probably helps to give the quick service we experienced. The hollandaise sauce too lacked flavour and almost certainly wasn't freshly made, but for the price it would be really surprising if it was. The salmon itself was tasty and well prepared and overall it was still a pleasant meal that was good value because of the low price - not much different from the special offer price paid for my wife's meal. She too commented that she thought the peas were kept heated and they were a little dry, but she described her steak as one of the best she's ever had and asked that whoever had prepared it be congratulated. She said it was soft, succulent and full of flavour, and could not have faulted it if she'd wanted to. If you choose to have your lunch here the prices are even lower during the day and it's hard to see how they can manage to be so competitive.
Another plus for the menu is the attention given to dietary requirements with dishes identified as being suitable for vegetarians (though not necessarily vegans), gluten free options and even in some cases the calorific value of the dish. The exception to this was the special offer selection which, as I pointed out to a member of staff, included no options for vegetarians though the offers are subject to change and it may be different when you visit. They do also have 'specials' with certain dishes emphasised on certain days and described as the 'Curry Club' or the 'Steak Club' for example though we haven't yet tried one of these.
Among other points at The Bull's Head there is a comfortable area outside and, surprisingly a large part of the upper floor seems to be given over to the toilets. I've never been anywhwere and listened to female friends advising people to try out the toilets because they are so spacious and well laid out. If you are interested wifi is apparently available though I didn't try to get a connection during our visit. There is limited parking in front of The Bulls Head but this is not something you should rely on. The nearest alternative parking is for the Ellesemere Centre around the corner and is about 2-3 minutes walk away.

    • Value
    • Atmosphere
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    • Food
1  Thank Geobar01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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