The hotel promises what you see in the description, the rooms and bath rooms are pretty big, free parking is available and we could check in early without pre-notice.
The hotel is clean.
It is pricy, but that is probably related to Crans Montana.
It is not the hotel's fault if noisy party goers disturb your sleep or the snow removing machine passes at 4 am on Saturday morning..
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Small, clean and with a nice, generous breakfast this hotel is a good choice if you want to stay close to the centre of Crans and to the cable car station taking you directly to the top of the mountain.
This is a basic place but fine by me. It’s central, clean, and my room was a good size. Breakfast is perfectly adequate. The hotel staff are fine too. It’s close to the lift in Crans.
We were skiing and didn’t want to pay the earth for a hotel just to sleep in. This is a good value place, particularly when the rest of Crans is so very expensive.
I recommend it.
Not 3 Star in my opinion. The reception staff were great, and that's as far as it goes.
No tea or coffee making facilities in the room. The paint on the ceiling in the room was peeling. The furniture in the bathroom was not clean and was damaged. There was mould in the bathroom and no extractor fan. The doors had been repaired with metal plates which were coming off and had not been painted since they were fitted. The wardrobe hadn't enough shelves for two people for a week. There was no room phone, although the emergency information says, in case of fire, contact staff by the room phone. There's no one on reception after 20:00, so this is a real safety issue.
Breakfast was very dull for a week - Tinned fruit cocktail, the same single cold meat and cheese every day for a week. The breakfast area has bench seats and tables of 4, if everyone arrived at the same time there was not enough room and if more than 4 rooms arrived you have to share a table. Several days the water for tea was only lukewarm and we had ask for more if we wanted more than one cup of coffee.
The bar is only available while staff are on duty i.e. up to 20:00hrs.
On checkout I was charged an extra 3.7%, above the quoted price which could not be explained. I used a debit card and have never been charged a surcharge before. I used that card in many places in this resort and nowhere else was there a surcharge.
I e-mailed, but didn't even get an acknowledgement.
Photos can be deceiving!
We booked at the Green but we're finally asked to sleep at the Robinson (because of an event overthere). We stayed just one night. Quite simple but very clean and comfortable. Located in the center which is good and can be inconvenient due to noise. Breakfast idem, simple but good, the breakfast room is a bit tiny compare to number of guests. Perfect for a short stay !
Hotel very Expensive for what their offered , breakfast low class , rooms so Tiny , smelly and Old , When i came nobody was at the front desk for about an hour , however location very good .
No speaking English at all any of their staff.
The manager (only speaking english) recommend ski lessons and few things more , those places are the worst , I will say go directly with the company , SWISS MOUNTAIN SPORTS have the worst service ever .
CRANS Montana a beautiful place to go avoid staying here .
