Stayed for 13 nights and we were looked after fantastically well by the hosts. We were B&B which was comprehensive and nutritious, there really is something for all, we skipped lunch having being full from the breakfast. We ate out most evenings though we did have the hotel fondu with new potatoes one evening and a bottle of wine which compares on price favourably to local restaurants The room we had was lovely and what we asked for, the bedrooms soundproofing & external shutters / curtains are fantastic providing a dark room for sleep;and the heating definitely works, we turned it off every evening. The hosts take and collect for skiing if required although the bus stop is a 2 minute walk. The skiing in crans is good, not a huge resort, but what is fantastic is that its busiest day (Saturday) compares to a quiet french resort day. Queues were almost unknown to us during our stay. Credit to the hosts. Its a good hotel worthy of 3 stars, we loved it, and the towns of crans and montana are lovely.