we enjoy a lot a true Gem with Charme of being a part of Family
We enjoy both Gastronomic part of this wonderful Property and we was amazed of the staff and food quality. Thank you Franck, Patrice & Team that you make us a wonderful familiar experience.
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My family and I spent a few days in Crans Montana at this hotel and had a superb experience. We have stayed in many different hotels in the area over many years and none compare to Hostellerie du Pas de l’Ours. The service is personal and first-rate, exactly what one would expect from a family-run Swiss luxury boutique hotel. The location is close to town but still removed enough to be quiet and private. The design is a beautiful combination of classic Alpine with modern minimalist touches. Of course, as a relais & chateau property, the food is exceptional. We cannot wait to return to ski this Christmas.
Spacious and comfortable rooms with lovely panoramic view from the balcony, very friendly and helpful staff and excellent dinner at the bistrot. All-over a very charming mountain hotel for a cosy getaway !
Having spent one week in another hotel, we finally passed three days at the Pas De L'Ours. Comforabtle Room, Beautiful breakfast, and amazingly "serviable"staff.
We were granted an early check in and a late Check out, which was very practical.
The pool/spa services are shared with the neighboring establishment, but they are generous enough and elegantly designed to accommodate all guests.
We will be back!
Dear Mr Arayssi,
We were delighted to have the three of you here, and we appreciate your kind words about our Hotel. Our aim is to satisfy every guest, and we are glad to read you did spend wonderful days in family in our place. We are more than happy to pitch in towards excellence. we can't wait to welcome you another time in Crans Montana.
The team at Pas de l'Ours.
Really great hotel in a nice quiet location at the edge of the village. Its small and very friendly. Staff were absolutely amazing, friendly polite helpful and nothing was too much trouble. The lady on the front desk recommended a brilliant hike which we very much enjoyed and it was absolutely brilliant and a real experience, the hike of a lifetime around 4 hours and challenging, which was exactly what we were looking for. Ate in the restaurant and had the tasting menu - absolutely superb with great service.
I had some massages and used the gym and pool which were all lovely, the gym is small but perfectly formed for a quick workout whilst on holiday to work off all that amazing food. Pool is a big size and there is a steam room and sauna, pool area has plenty of space for sunbathing.
We had one of the basic rooms which was small but beautiful inside with clever storage, it is a old hotel and it was depicted correctly on the pictures as a small room so no issue there.
There is no air conditioning as expected in a older property, my only recommendation would be to have some fans available in the rooms in the summer. It was super hot when we were there and even with the window open it didn't provide much relief, the front desk kindly arranged a fan but would be good to have these readily available.
The hotel arranged golf for my husband and it was all organized perfectly.
We live only 3 hours away and would definitely go back a huge thank you to the really wonderful and friendly staff who made our stay so memorable.
Dear Sara_Mitchell159,
Thank you for your accurate review about our Hotel. We were glad we helped you to have a wonderful experience in Crans Montana. Our swimmimng pool, renovated last year is dedicated to relaxation and we are delighted to read that you enjoyed the whole spa area and the gym.
The heaters work well in winter, and fans are available when it starts to be hot.
Crans Montana is one of the best resorts with its 160 kms of paths and walks, with beautiful clear water lakes and breathtaking views over the mountains.
We hope to welcome you here another time.
The team Pas de l’Ours
Second visit in the month, we are already looking forward to coming back.
The relais & château hotel offers very cozy and comfy rooms, where everything is put together to be simple and functional, but with utmost attention to detail and quality.
Staff is super friendly, and we love that the hotel is connected to a second hotel, which opens a lot more possibilities for dining! Especially in these circumstances. Please see our second review on the Bistro de l’Ours
You are right! It is such a chance to have the two hotels connecting : this allows you to choose the atmosphere you prefer for your next meal. Our Bistrot des Ours is managed by our Michelin star Chef Franck Reynaud and his talented staff, whereas our Fer à Cheval, the second restaurant is dedicated to mountain style food lovers, with a variety of meat and cheeses fondues and raclette, a not-to-be-missed during a holiday in Crans Montana.
Thank you for your reviews.
The team at Pas de l'Ours
