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2 - 7 of 56 reviews
Reviewed 12 October 2018 via mobile

It is our second time here in the fall. The youth hostel is very pleasant and completely family friendly. We like the 30s design very much. The lounge is the perfect place to enjoy a board game with the kids or a last drink in the evening. And the logias of the double rooms facing the lake of ycore offer a nice resting place in the sun. The staff (reception, kitchen) is very friendly and helpful.
The hostel is ideally located: 5’ walk from the center, 2’ from a bus stop. And for all those who love hiking/skiing, you’ll find one of the main cablecars only 10’ walk away.
A very nice address.

Date of stay: October 2018
Trip type: Travelled with family
1  Thank HeleneWT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 February 2018

We stayed here for a weekend of skiing. We were a large group of 20 people. The hostel offered us 6/4/2 bedrooms. Rooms are clean and well equipped. Toilets and shower are new and clean. Breakfast is good. Overall, we had a pleasant experience in this hostel. The quality price ratio is super. If you are looking for a budget stay in Crans-Montana, then definitely this is a great choice.

Date of stay: February 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank ytawk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BL1930, Manager at Crans-Montana Youth Hostel Bella Lui, responded to this reviewResponded 24 February 2018

Dear Youssef

Thank you for your great feedback we are delighted to hear that you enjoyed your stay and the facilities, I mean 5 stars says it all!

We would be happy to welcome you back another time and just in case you like hiking or riding bikes Crans-Montana is the place for you. In mean time we wish you all the best. Regards, Stefanie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

Check-in was a breeze as we had pre-checked in before arrival via email. The staff was really awesome as we had sent a number of email inquiries before arrival and they replied quickly to all our questions.

The place certainly still has the old retirement home feel. There is an elevator, a sundeck off the reception area with lots of antique patio chairs, another deck on the rooftop with mountain and lake views, but with only about six general use loungers, and loungers on the grounds. The majority of rooms have a balcony that faces the lake and mountains except for a few rooms at the northern side that face directly to the hillside. The reception area is nice as it has a couple of rooms that offer a quiet space for reading, relaxing or working on your travel planning. There is wine, beer and a beer tap available at the front desk. Downstairs, there is a kids play room with toys, card games, table fussball, satellite TV lounge room, locker storage room, recycle bins, and a couple of restrooms.

Our room had a double bed, toilet, shower with combo body wash/shampoo liquid, sink, balcony with lounger and a small table, lots of shelf space in the room, several hangers for clothes/jackets, bedding and towels provided. Smoke detectors are located in rooms. Wi-Fi is available throughout the hostel; during our visit, the hostel offered a free gondola day pass transit card. We visited during the Swiss National Holiday weekend and were treated to a nice firework display over the lake and there was a horsing riding championship event in town.

We were not able to sample the dinner, but the breakfast consisted of sliced meats & cheese, yogurt, muesli, cereals, a nice selection of breads, jams, butter, milk (including soy and lactose-free), juices, whole fruit and fruit cocktail and it was a good offer to start the day.

A few areas of note:

-Parking is very limited, so reserve a spot before arrival, which we did and a spot was waiting for us at check-in.

-Check-in begins at 17.00, and we arrived shortly thereafter. We attempted to make dinner reservations during check-in at the Youth Hostel, but reception checked with the kitchen staff and we were told it was too late. To guarantee in-house dinner reservations, reserve ahead; otherwise, if you wait until check-in you may very well be out of luck, but there are many places nearby to eat.

-The balcony on the rooms only has one lounger for two people in a room. I don’t understand this concept. Exterior balcony paint is extremely weathered.

Room tip: Most rooms face the lake and mountain
Date of stay: July 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank FormerCaliBoy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BL1930, Manager at Crans-Montana Youth Hostel Bella Lui, responded to this reviewResponded 27 August 2017

Dear Guest

We thank you for your detailled description of your recent stay, I am sure this is very helpful for our future guests. Furthermore we are delighted to read that you enjoyed your stay in our hostel and in Crans-Montana throughoutly. We noted your feedback regarding the seating on the terrace and balcony and will have a chat with the owners. Hopefully we can welcome you back in winter we would love to have you. Take care and see you soon. Regards, Stefanie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016

We went to Crans Montana for a weekend. The hotel has an intimate atmosphere with personal and friendly service. The rooms were small and simple but still nice and clean. The breakfast was okay.

On the minus side was the location of the hotel. It´s a bit far bouth to the center and the slopes. On the other side the hotel offers shuttle service.

Date of stay: March 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank 471saras
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 September 2016 via mobile

I stayed here during the Omega Masters Golf tournament for one night and after reading the reviews was probably over expecting.
Check in was quick and received a room on 4th floor. The room was fairly small but had everything I needed. It even had a nice balcony looking out to a great mountain view.
The breakfast was good with choices of breads, cheese, ham, cereals, boiled eggs, Cappuccino etc.
All in all was okay stay and the only thing that bothered me was a slight bad smell in the room.
If I had stayed longer I would have asked to change but as it was only a few hours I didn't.
All staff were helpful and professional.

Date of stay: September 2016
Trip type: Travelled on business
Thank Stevenpga
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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