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Reviewed 10 July 2016

Helpful staff, stunning location, beautiful dinner in the sun by the lake. Breakfast was equally delicious and lovely view. This is a category b hotel and as all the hotels on our tour found them great. Only problem for us was the lack of air conditioning.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank aunticlockwize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2016

Situated just by the harbor with the bus stop to the city center and the ferry to Meersburg only one minute away, the location of the hotel coudn't be better. The receptionist is exceptionally friendly and helpful, and that's where the good news end. The rooms are tiny and the bathroom is very, very outdated, only the towels are even tinier than the bath room; there is not even enough shower gel provided. Screws are missing on the wardrobe. Whilst many hotels offer fresh apples for their guests, here the apples are fake, both at reception and in the restaurant. The breakfast buffet is average at best, and is not replenished not even at request. Unfortunately, this hotel is not good value for money.

  • Stayed: June 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank SusanneMunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2015

There’s nothing nicer than evening dinner by a lake with a cool crisp bottle of white wine on a summer’s evening.

We had the summer menu which featured a perfect fish mouse, crispy skinned fillets of fish over a savoury pfifferling (me neither - mushrooms) risotto with a sumptuous chocolate mousse to finish. The perfect light supper for a hot summer’s day.

The setting is fabulous right next to the Lake. Don’t worry that it’s next to the ferry. The ferries are virtually silent.

Warmly recommended.

  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank ColinHide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2015

I brought 40 people from Australia to this wonderful hotel and could not have been happier. The service was great Maria and Susanne could not have helped us more. The restaurant food was delicious and the wait staff were incredible. Air conditioning would have made it 100% perfect, however fans were supplied to us and this helped. Will return with another group in the near future.

Room Tip: Ask for a room with balcony to enjoy the super view.
  • Stayed: July 2015, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2015

For the price of 186 Euros per night, would have expected more. Receptioness was flustered, couldn't handle more than one customer at a time. Room wasn't ready so left the luggage at the front desk, were told they would bring them up once the room was ready - didn't happen, we had to do it ourselves once we came back later. Due to the extreme heat, we asked for a fan, was told they didn't have enough per room though she was holding one for another customer. When later asked, she finally gave it to us. Was promised a floor fan the next day. Did get it however it was broken, no front guard, one blade missing & the housing unit all taped up, we gerry-rigged it & managed to get it working. Then was the sign stating they would charge us different rates for the type of trash we left in the room. Maid service was terrible, only made the top part of the bed, didn't empty the bathroom trash, didn't clean the bathroom, didn't vaccum. The shower door was broke, my husband managed to fix it so we could use it. The only positive experience was the breakfast - very good selection, well cooked eggs, leaf tea assortment, fresh fruit salad.

Room Tip: Rooms facing the alley way are too warm when it is hot outside, recommed a room facing the lake.
  • Stayed: July 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank cjpark1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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