We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We showed up the owner didn't”

Ferme du Bois Barbu
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ferme du Bois Barbu
Ranked #7 of 13 Hotels in Villard-de-Lans
Reviewed 1 June 2016

We had booked two nights’ accommodation (150€) a few months earlier. For us, it was not a random weekend stay. We were meeting our close family members who had come to Grenoble.
We chose La Ferme du Bois Barbu as we wanted to hike in Vercors, and because the hotel had good reviews.

Using Booking.com, we gave our approximate time of arrival between 4 and 5 PM, and had reserved breakfasts for two mornings (38€).
We had also several weeks prior to our trip asked them (in French) about dining options at La Ferme du Bois Barbu. However, that e-mail was never answered.

We drove from Nice on 15 April via Sisteron. Our travel time was about 6 hours. When driving, I always keep my phone closed. We arrived at 5 PM. The hotel doors were locked, lights turned off, no further information on the door. We went to the nearby neighbor as we first thought the house was part of the hotel. The lady on site told us the hotel was closed down. The evening was approaching, and we needed a room for the night. We drove back to Villard de Lans center where the tourist office was still open. We told them what had happened. Fortunately, they found a room for two nights at Hotel Dauphin in the village center.

Once checked in, I was able to check my e mail and SMS. La Ferme du Bois Barbu had in fact tried to contact me during our travel. At 12.02 hrs an e-mail had been received via Booking.com. The hotel informed us that they could not accommodate us that evening. The preceding SMS referred to personal reasons. They had allegedly booked us a room at the nearby hotel la Framboisine instead where the price of the room was supposed to be less than at La Ferme du Bois Barbu.

We were astonished that there was no earlier communication regarding the closure. The next day (16 April) I received another mail from Booking.com: Because of “no show” the hotel has charged me €150.

I checked my credit card account, the hotel had in fact charged me 188€ (Two nights and breakfasts). I contacted booking.com, they have forwarded a copy of my communication to the hotel with a request that I should not be charged. As per today, I have not been reimbursed. In the e-mail sent, they themselves admit having closed the hotel, and booked another place in Bois Barbu. We did not even know that there were other neighbor hotels in that rural area, and didn’t see any when visiting the location.

After decades of travel in various parts of the world, nothing like this has ever happened to me. There seem to be several decent hotels in the center of Villard de Lans including Dauphin where we stayed.

  • Stayed: April 2016, travelled with family
    • Service
Thank Klaus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (74)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 74 reviews

Reviewed 11 January 2016

stayed here for the 15th time. wonderful place, quiet, cosy, friendly owner, great chef / very good food, at very reasonable prices. area is great for summer and winter holidays. we had no snow this year, but made wonderful walks in beatifull nature of the Vercors.

Thank 010willem
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 29 October 2017
Google Translation

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Christelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017
Google Translation

Stayed: August 2017, travelled with family
Thank verdi26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017
Google Translation

  • Stayed: August 2017, travelled with family
    • Service
Thank Marielle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Villard-de-Lans hotels
0.5 km away
Logis Auberge des Montauds
Logis Auberge des Montauds
#3 of 13 in Villard-de-Lans
104 reviews
2 km away
Les 4 Montagnes
Les 4 Montagnes
#2 of 13 in Villard-de-Lans
97 reviews
1.6 km away
Hotel du Centre
Hotel du Centre
#11 of 13 in Villard-de-Lans
25 reviews
Show Prices
Show Prices
Show Prices
1.8 km away
Le Dauphin
Le Dauphin
#5 of 13 in Villard-de-Lans
44 reviews
1.8 km away
Best Western Grand Hotel de Paris
Best Western Grand Hotel de Pari...
#4 of 13 in Villard-de-Lans
129 reviews
1.6 km away
Le Christiania Hotel Restaurant
Le Christiania Hotel Restaurant
#6 of 13 in Villard-de-Lans
106 reviews
Show Prices
Show Prices
Show Prices

Been to Ferme du Bois Barbu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ferme du Bois Barbu

Address: route de Bois Barbu, 38250 Villard-de-Lans, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Isere > Villard-de-Lans
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #7 of 13 Hotels in Villard-de-Lans
Price Range: €75 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ferme du Bois Barbu 2*
Number of rooms: 8
Official Description (provided by the hotel):
A 3 km de Villard de Lans au calme entre montagne et forêt venez découvrir notre hôtel - restaurant, au coeur du Vercors, le domaine privilégié du ski et des randonnées Bois Barbu. Notre chef vous propose des plats du terroir. Nous disposons de chambres pouvant accueillir jusqu'à 5/6 personnes ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Ferme du Bois Barbu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing