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Club Med Tignes Val Claret
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Reviews (982)
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Reviewed 9 August 2017

It's difficult to give a review of something you were expecting and then received. The staff were friendly, the buffets and all meals were delicious. Afternoon snacks and apres ski on the snow were super. All in all pretty good!

  • Stayed: February 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank DonPackett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Tignes Val Claret, responded to this reviewResponded 10 August 2017

Hi DonPackett,

Thank you for your review. We are glad that you had a good holiday with us.

We hope to see you again soon,

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2017

If you are a Club Med regular such as we were until this experience, you will be unable to grasp just how bad a Club can be when it has no-one running it. No-one; you read that right. There was no manager there at all. My email of today pointing this out received no acknowledgement of such a failing; it continued showing total indifference to the customer by asking me to fill out a form on line. I have no idea if the new owners also feel that this is the ideal way to treat the customer. Before you book here or anywhere else in the Club Med chain, you'd be well advised to find out what is going on.

The GO's were already off on their vacations in their mind; we didn't meet any. The food was abominable. We ate out several times to avoid it. We checked with parents of small kids; they too said it was the worst Club Med experience they'd ever had.

They tried to charge us €70 for a guest we'd never had. They refused to rebate ski hire we did not take. It was impossible to tell if the manager existed or not. The staff promised he was coming; he never did. They were loyally covering up for him. Why is the company doing the same.

I fear the worst and will never return unless there is a proper explanation that involves a human being rather than an automated email. If you've already paid for your summer holidays. ask to be given the manager's name of your resort.

Before I forget; I speak French, taught for 20 years in France and have spent over €40,000 in the Club over the years on family holidays. C'est vraiment dommage; qu'est-ce qu'on peut faire?

Room Tip: Avoid the place until it improves
  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
8  Thank Michael U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

We stayed here early April . We were recommended by the telesales team to opt for the Petit Claret ( Annexe ) as it would be quiet, what he failed to tell us was that this building resembles the interior of a 70s tower block the bedrooms are also tiny with no room either side of a double bed so access is from the bottom also while in bed a third of the T.V is behind the wardrobe.The room was also very run down and dirty. As not to spoil our holiday we paid for a room upgrade into what I would class a normal room in the main building.The rest of the hotel was pretty average. The ski in ski out is also good but has a dangerous steep staircase in and out of boot room . The bar also rarely had the branded spirits and bottled beer as advertised.The food was OK but main courses are often luke warm .I have stayed in other 4T Clubmed winter hotels and would probably go back to one of the others next time rather than this one .

Stayed: April 2017
1  Thank C9965YBchristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017

Just returned from a week at the above ski resort. We were a group of 16 people which included 8 kids from an age range of 4 till 9 years. From the arrival, we were offered an amazing reception at check in with all details. Throughout the whole week, the staff were all amazing. Could not believe how had the GO's and the mini club staff worked. A few thanks to Nina ( mini club), Laura ( mini club) Dan (manager), Laura( reception) and Thierry (GO) who really looked after us and especially our kids.
Food was good with plenty of variety, though at times felt a little repetitive for the vegetarians compared to non-veg. However, the chef when spoke to, agreed to make some delicious veg patties for the burger within 15mins- Cannot expect a better service than that.
The show, especially the Finale show on the last night was truly amazing. The whole team put their heart and soul in it. The place would not exist without the hard work put by the GO's and the mini club staff- Well done to the entire team

  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Keval S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Tignes Val Claret, responded to this reviewResponded 28 April 2017

Hi Keval,

We are delighted to learn that you enjoyed your stay at Club Med Tignes Val Claret.

Thank you for your kind comments!

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2017

Hi, we travelled to Club Med Tignes Val Claret for Easter. The weather was perfect, if a little too warm for skiing. The hotel was fantastic, location was superb, food varied and delicious. We travelled as a group of 18, a mixture of adults and children and had a wonderful time. Ski school was superb and would not hesitate to return.

Room Tip: Higher floor rooms are quiter
  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Service
Thank craigcannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Tignes Val Claret, responded to this reviewResponded 21 April 2017

Hi craigcannon,

We are delighted to learn that you enjoyed your stay at Club Med Tignes val Claret.

Thank you for your kind comments!

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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