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Petrus61
Nice, France

Great location and excellent service

5.0 of 5 bubblesReviewed 24 Jan 2021via mobile
We spent a couple of nights in this hotel located in the center of Les Gets. It has an underground parking for those coming by car. The room was spacious with a kitchenette (useful during the pandemic) and service was excellent. We got breakfast brought up to our room every morning and a room was put at our disposal before our departure so that we could take a shower. The owners welcomed us and were very friendly. Great service ! I can recommend this hotel without any hesitation.
Date of stay: January 2021
Trip type: Travelled with family
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All reviews lovely owners visit les beds were comfortable bars and restaurants perfect location nothing is too much trouble edith balcony village slopes ski summer
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3 - 8 of 138 reviews
Reviewed 19 July 2020 via mobile

We booked on the basis of TA good reviews but this hotel didn’t do it for us. We had booked an apartment with a kitchen and were planning to have dinner there on our first night in Les Gets. However the first plates we took from the cupboard were dirty, so were the forks, and we struggled to even find a clean mug. Rather p***d off we went out for dinner. Beware there is not even a hand soap in the bathroom. We mentioned our disappointment to the owner the following morning when we left by 10am, but nothing was done, not even towels changed when we came back in the afternoon. Later on, we found a chair in front of our door with clean towels.
At check out no apologies, no mention of the issue... this is not a cheap place so our disappointment grew a few notches!
On the plus side this hotel is central, and the breakfast is very good.

Date of stay: July 2020
Trip type: Travelled as a couple
1  Thank Liany
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edith ROGAZY, Directeur général at Loc'hotel Alpen'Sports, responded to this reviewResponded 23 July 2020

Unfortunately, there was a serious oversight in the kitchen area and our room service sincerely apologizes. But we regret that the next day you banned access to your one bedroom suite by putting the "DO NOT DISTURB" sign (our team could have made up for their mistake). Our room service came to your door several times but could not come in, they ended up leaving a basket of towels in front of your door in case you needed them.
Regarding the price you paid, ie 390.60 € for 2 nights with breakfast for 2 people included for one bedroom suite for 5 people, it seems that this price remains largely fair.
Description: This one bedroom suite 5 persons - a bedroom with 2 beds (2mx0.90) -TV flat screen. - Private bathroom with shower and toilet, hair dryer, towel - A room with 3 beds (2mx0.90) -TV flat screen TV and kitchenette with refrigerator, stove, range hood microwave oven, dishwasher , electric kettle. pod coffee machine, Balcony - free Wi-Fi. - Balcony - telephone – safe. In this room it is not possible to add an extra bed.

Regards
Edith

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Reviewed 26 April 2020 via mobile

We booked this hotel as the reviews looked good and close to the slopes. Last year we stayed at morzine and our hotel was a long walk from the lifts and the food and wine wasn’t cheap. When we turned up Edith was very welcoming and the showed us our rooms which were very clean and had enough space for 3 people. The breakfast the next morning was great all you could ask for. The restaurant in Les Gets are really good. The are cheap and a few really nice. We ate at vina Annapurna which I can say was one of the best meals I have ever had. The wine menu was top notch. We will book this hotel again next year for our boys trip if we are aloud to travel again.

Date of stay: March 2020
Trip type: Travelled with friends
Thank Wobbly2511
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 February 2020 via mobile

We were a group of eight going skiing and booked the hotel based on it's fantastic location and the fact they had suitable rooms for our group. The service was excellent, the breakfast was great and prepared you for a day on the slopes. Walking distance to all the hire shops and lifts, good restaurants and bars in the village. Fantastic swimming pool and hot tub for a post-ski chilli out! The rooms were clean and modern in a proper ski chalet to get you into the mood. I would highly recommend!

I would highly recommend.

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank 960lukeb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edith05, Propriétaire at Loc'hotel Alpen'Sports, responded to this reviewResponded 9 February 2020

We thank you for this encouraging note and we will continue to do our best to make your vacation as pleasant as possible.
again thank you for taking the time to respond to the satisfaction survey
see you soon.
The team of alpen sports,
Edith.

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Reviewed 18 December 2019

Fantastic hotel, great welcome, good price. Pool, jacuzzi and sauna all open in the winter with good timings and no extra cost. Convenient for skiing. Stayed with my daughter and no complaints. Remember to bring dishwasher tabs if you intend to use the kitchenette; and shampoo and conditioner. Used Alpybus for transfer - excellent. UsedHub for ski hire - excellent price, brand new kit this season, right at the bottom of the drag lift next to Chavannes Express so convenient for storing kit at the end of the day - would thoroughly recommend them.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank Holidaywell1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2019

I have been meaning to write this for close to a year now !!
We stayed 14 nights over Christmas and New year 2018/2019 and i must say we could not have asked for a better family Hotel. The hotel is well owner managed , with i think 3rd Generation Edith at the helm!
Nothing is impossible or too much for her and her team . The Hotel is so well positioned in terms of closeness to the Lifts , not only the Chavanes Express but to Mont Cherry too . Its within walking distance to all restaurants and small pubs like BarBush which makes it a pleasure to walk around the village and or leave the teenagers in the room while mom and dad pop out for a quick drink !!
Breakfast at the hotel is far more than you would expect , adding something different where u get to make your own eggs on their fryer and squeeze your own fresh juice .. the pastries and breads are just amazing , and there is always a friendly face to see that all is going smoothly.
Coming off the slopes was as fun as getting on the slopes , because you knew the warm heated pool , followed by the hot Jacuzzi and steam room was waiting !!
The hotel is like home from home , and those who arrive by car , have their own undercover parking on site !!
OH - and the breakfast room is transformed into a games room/pub , where u get to play darts , pool , and every single old fashioned board game you can imagine - ENOUGH to get your kids off WIFI !! Which by the way worked very well !!
thanks to Edith and her small team who made our trip from SOUTH AFRICA a treat !! Edith i would be happy to come over and work a season or two with you just to stay there longer !! u got to love this place and LES GETS - great skiing for the family with enough to do on the slopes !! thanks

Date of stay: December 2018
    • Value
    • Location
    • Service
Thank Stuart D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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