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All reviewsrooftop poolvieux porthot tubsea viewsteam roomcar parknice roomcomfortable hotelonly criticismthree starcoffee making facilitiesnight staybreakfast roompleasant staffpleasant surprisefantastic hotelabove expectations
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Reviewed 2 September 2017 via mobile

As soon as we opened the door the strong smell of synthetic air freshener hits your lungs like a ton of bricks. I commented on it and was told they are all the same.
After three hours with the windows overlooking an ugly parking lot left wide open my eyes were watering and my throat was sore. We told the front desk and they refused to do anything. We had no choice but to check out. It was a health hazard and by that time the outside was very noisy so we would have had to close the window and I could have been very sick.
Very poor service. Would not recommend

Stayed: September 2017, travelled as a couple
1  Thank Travelhippie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Friendly professional staff, squeaky clean. Bright clean modern room fantastic balcony and view over the harbour. Great bathroom and shower. Large comfortable bed with lovely sheets, Tea coffee in room.
Nice clean pool on the roof with great views and plenty of sun loungers with various sunbathing areas in the roof.
Walk straight out of hotel into restaurants, bars, shops, nice atmosphere, night market to wander around, not noisy T all when back in the room.
We had breakfast in a little bakery nearby.
Parking under hotel very secure
Good location for exploring the area.

Stayed: July 2017, travelled as a couple
1  Thank BeachGirlUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017

Best Best Western ever!! Fantastic location in the harbor. We had a room with balcony and a sea view– just fantastic. The welcome was superb, the breakfast very good and the room big with coffee making facilities and good AC. The best of all was the rooftop pool (and Jacuzzi ) – fabulous view over the town and harbor. The hotel also has a garage – extra payment though.

Highly recommended.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank ISj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

For our one night discovery of La Ciotat we stayed at this hotel right on the old port. Although the only room left was the cheapest one they offered, it was surprisingly spacious and the breakfast buffet was copious, with waffles, meats, cheeses, etc. The biggest highlight, however, was the rooftop pool, with the "infinity pool" edge dropping off on a great view of the entire harbor. Magaly, the friendly desk clerk, recommended a small family-run restaurant, L'Oustaou, for a late night meal; it ended up being one of our favourite dining experiences.

Room Tip: Go for a port side room if possible.
  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank jwilsonparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2017 via mobile

Disappointing and misleading.

The Hotel claims to be 100% smoke free but as we quickly discovered smoking happens at breakfast on the terrace; on the sun roof and as the staff informed me even on the balcony of the non smoking rooms.

The Hotel also had bar and restaurant listed but these were closed

The room promised a music system and bathrobes - neither of which were available.

I was surprised that the toiletries were bolted to the room like a travelodge when I understood I had an upgraded room.

Some days it took until late afternoon before housekeeping finished servicing the room and everyday mistakes were made in refilling the minibar or the tea/ coffee tray.

The rooftop pool and hot tub were quite splendid but unfortunately the native French guests all chose to disregard signs requesting showering before use so use was restricted to if you were happy to share with sweaty stinking arrogant guests using the water to cool off.

Further rooftop facility disappointment was the sauna was out of order and the steam room was either off or the door had been left open resulting in no steam.

I cannot understand how this is classified as a Premier Hotel.

The location is fine but I cannot recommend this Hotel from any perspective.

Stayed: July 2017, travelled as a couple
3  Thank stevenwG1966AQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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