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“Very good hotel like an apartment”

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Adagio Access Saint Denis Pleyel
Rajapalayam, India
Level Contributor
130 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Very good hotel like an apartment”
4 of 5 bubbles Reviewed 12 July 2011

Hotel is like an apartment with all cooking utensils, microwave, induction stove, refrigerator, etc which is good for us to cook our own food. Room is quite big. Washrooms should be cleaned still well. No internet connection in the room. It is good for families with small children so that we can cook ourselves. Quite far from city center, but easily accessible by underground Metro.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Volcanoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 reviews from our community

Traveller rating
    19
    85
    64
    28
    18
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Prague, Czech Republic
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
1 of 5 bubbles Reviewed 14 June 2011

We went on a mixed-purpose trip -- business first, then leisure for a few days afterwards. While we certainly understood that we were booking a budget hotel outside of the city center, I have stayed in several places across Europe that managed to be low-cost but still pleasant, comfortable, and clean -- and sometimes even exceptionally nice. This hotel, however, was not one of them. Perhaps it's convenient if you're going to Siemens for business, but our colleagues were shocked that this was even on our company's list of recommended hotels -- it is FAR below their regular standards. (For the record, we're well used to getting sent to 3-star budget style hotels, but never anywhere this bad.)

The hotel is definitely in need of a makeover. It was advertised to us as "new", which we hoped meant at least "recently renovated." From the looks of our room, it was neither. The furniture was fairly new, but all of the bed linens, carpeting, curtains, etc. looked decades old...and smelled like it, too.

The room did have a small LG LCD television (20" or so) and steadily working internet (after we went back to the desk twice to be given a working password), but those are about the only positives I can come up with.

The bathroom is tiny, and the shower in our room leaked all across the bathroom floor. Evidently they were aware of this, as there was an oddly-shaped piece of plexiglass attached to the base trim of the shower with mounds of caulk (contractor's glue), which really just directed the puddle of water to the other side of the floor. It seems this was a regular problem and that not all patrons tried to be as careful as we were -- though we tried to minimize the amount of water getting onto the floor by showering in very awkward positions and ensuring that a towel (or two or three) absorbed as much water as possible from the floor, there was plenty of long-term damage in the form of very obvious water stains extending outside of the bathroom door into the entryway, and the carpet there smelled particularly foul.

While the room was equipped with a kitchenette, they shouldn't have bothered because it looked like no one wants to put in the necessary effort to really clean the area around it. The dishes, stovetop and countertop were all spotless, but the walls, carpet, and cabinets had plenty of food residue and stains from previous usage. While I understand that those are the fault of the previous guests, it's still the hotel's responsibility to clean up after them. Charge the guests for damages, give the wall a little touch-up paint, whatever, but at least do something besides letting the food particles dry and leaving it all as-is.

The maid did not wash any dishes -- I had used one glass and a single small plate -- nor did she vacuum at any time during our stay. It also took two days before we finally got a second set of towels, as they gave us a room prepared for just one person and we had to share towels for the first few rounds of showering.

The breakfast was ridiculously overpriced -- 8€ or 9€? Something close to that -- for just a basic continental breakfast with coffee and pastries, offered in the so-called "breakfast room," a.k.a. the side of the lobby that they shoved some tables into. It's basically for those travelers who have no other option because there isn't anyplace nearby that you could choose to go.

...which brings us to the neighborhood. There was a bakery just around the corner where we picked up breakfast each day -- two of us ate warm, fresh-baked goods until we were full for less than the price of the lousy hotel breakfast. Beyond that, there isn't much else. There are a few small restaurants spread out in the vicinity, but given the distance from the city center, you'd have to speak French to read the menus, order, etc. We asked where we could find a supermarket, and both the hotel staff and the St. Denis tourist information services instructed us to ride two stops on the metro to the nearest one.

On top of the lack of shops and restaurants nearby, it's generally not a great neighborhood and is particularly unsafe at night -- local friends who work at Siemens across the street from the hotel also warned us about this and stated that they work from home in the evenings when they have extra things to take care of, rather than staying in the office and risking a walk to the metro late in the evening. (Thankfully, we had no problems.)

At least there is a metro nearby. The station Carrefour Pleyel on metro line 13 is just around the corner. It's a solid 20-minute ride to town and can be quite full, as the #13 line is the only metro through this part of town. Also, be aware that the northbound #13 train splits into two different end points outside of the city center, so only every 2nd train will take you to Carrefour Pleyel. Be sure to ride the train towards "St. Denis - Université."

If you're in need of a taxi, don't bother asking at the desk. We specifically requested a taxi at the desk. We were told it would be a 15 minute wait, and after half an hour someone showed up. But it wasn't a taxi. It was a "private" car service (who no doubt paid a handsome kick-back to the guy working at the front desk) that could neither accept credit card nor provide a receipt, meaning no employer reimbursement would be possible for us. We were about to say yes just because it was getting so late, pay cash ourselves and deal with it, but then the price the driver quoted us was 25€ more than the actual normal metered taxi that we had taken to get to the hotel. We grabbed our bags, walked to the traffic circle near the metro station, and waited 3 or 4 minutes before an empty taxi finally passed. (It was a complete gamble, because not many taxis come through there, but it worked out for us.)

Very glad to be out of this place, will never stay there again, and my colleagues have already had it removed from our company's list of "places to stay."

Room Tip: Rooms over the courtyard are quieter
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  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank irisheyes283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Saint-Denis hotels

Tilburg, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 June 2011

We stayed there two nights and would have loved to stay there longer. The apartment was simple but very comfortable. Internet connection was fast and stable.

We were able to park the car in front of hotel for free (on own own risk), luckily nothing happened. Paid private parking was also available.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank FlyingTilburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Badalona, Spain
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 27 September 2010

Simple, 2 minutes away from Carrefour Pleyel metro station (line 13), safe neighbourhood. Clean and simple, good value for money! I recommend it if you're visiting Paris and want to save lots of money.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lo_Gaiter_del_Baix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 4 September 2010

Reception speaks english well, the rooms are modern with sink, fridge, kettle and microwave. Very Clean with good beds we slept well and would stay again. The breakfast was a extra 6euros each it was basic, enough to get us going. I drove to this hotel from London with just directions I wrote down from Google directions. It was that easy to find. (just off a main road) There is a lovely Flea martket/other types of markets up the road and the metro is a good 10 min walk (bus stops outside hotel for the 215 to the metroor taxi 6 Euros).

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin0908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adagio Access Saint Denis Pleyel

Property: Adagio Access Saint Denis Pleyel
Address: 10 rue du Docteur Finot, 93200 Saint-Denis, France (Formerly Citea Saint Denis Pleyel)
Phone Number:
Region: France > Ile-de-France > Seine-Saint-Denis > Saint-Denis
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 3 Speciality Lodging in Saint-Denis
Price Range (Based on Average Rates): €
Hotel Class:3 star — Adagio Access Saint Denis Pleyel 3*
Number of rooms: 107
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Also Known As:
Adagio Access Saint Denis Pleyel Hotel Saint-Denis

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