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Reviews (584)
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All reviewssofa bedquiet locationmetro stationlocation is greatovernight stopvisiting disneylandwatch tvlake viewhamburgerfree upgradesafety boxpark your carrooms are cleannespresso coffee machinetwenty minute drivesummer heatbusiness trip
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11 - 16 of 584 reviews
Reviewed 1 June 2017 via mobile

This hotel is basic, it's not luxury, the furniture is dated the carpets are old and worn, the staff are friendly there is a pool, the location is quite nice as there is a lake with a huge children's playground all though that has seen better days too,
I asked for a mojito and got a very grainy not cold cocktail,
This hotel is good to sleep at and that's it really as I said basic.

Stayed: June 2017, travelled with family
1  Thank Djfinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 9 June 2017

Dear Djfinker
Thank you very much for excellent feedback, it is important for the staff.
We are really pleased you enjoyed your stay : especially the staff and the localisation on the lake of Creteil.
If you have the opportunity to go back in Créteil, we will be happy to welcome you again.
Best regards.
Georges CHRISTOS.
General manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Good, clean, comfortable and quiet hotel in natural surroundings in south east part of Paris. Good breakfast and simple menu in restaurant. Within walking distance to Creteil Soleil Mall for shopping and the Creteil Prefecture metro station connecting to Paris city centre and other parts of the city. Nearby bus routes are also available but metro service is quickest. Hotel provides toiletries, towels, one bottle mineral water, fridge and tea/coffee making facilities in room. Lockers available at reception. They also provided mobile charging adaptors free. LCD TV too but where is the time to watch TV in Paris.

Room Tip: Ask for room facing the lake
  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank soumitraju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 22 May 2017

Dear Soumitraju,
I very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac.

It is always a pleasure to receive positive feedback. I am really pleased that you enjoyed the localization of Novotel Paris Créteil le Lac.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best Regards
Georges CHRISTOS
Manager

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Reviewed 26 April 2017 via mobile

We stayed at this hotel in April 2017. The rooms are clean and modern, have hair dryers, clean fresh towels, and are very cozy.

The TV set is modern and you can use the remote to select the language of choice.

Wifi is excellent and is in all rooms.
Staff is friendly and helpful.
Breakfast is a buffet.

We did not use the metro but it is within walking distance

A good location if you intend on visiting Disneyland.

I highly recommend this hotel

Stayed: April 2017, travelled with family
Thank monica m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 27 April 2017

Dear Monica,
Thank you very much for excellent feedback, it is important for the staff.
We are really pleased you enjoyed your stay : especially the staff and the localisation to visit Disneyland
If you have the opportunity to go back in Créteil, we will be happy to welcome you again.
Best regards.
Georges CHRISTOS.
General manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017 via mobile

Room 129:
Bathroom is very old fashioned with shower curtain.
Carpet is dirty and old.
No electricity near the bed.
Ventilation is very noisy and unable to shut down completely. (Keeps you awake for sure)
It's no way 4 star, maybe 20 years ago... maybe French think it is? Come on, the price is for sure 4 star, the room is 2 stars.

Restaurant was ok


Stayed: April 2017, travelled on business
2  Thank Irina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 27 April 2017

Dear Irina,
Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac.

I am sorry that your experience at the reception did not meet your expectations. I am pleased you enjoyed our restaurant, concerning room we follow a renovation program .
I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to offer you a better service at the reception.

Best regards.
Georges CHRISTOS
General manager

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Reviewed 8 March 2017 via mobile

No surprise every novotel rooms are the same. It was clean ok, but the bathtube curtains not perfectly cleaned.
It is located besides the mosque but there is no noise at all. It is very quiet. I did not try their breakfast. For checking out there was a new lady probably her 1st day there who needed guidance and it took a long time for the 3 of us to leave the hotel. They should have planned 2 people really as there was a queue. I will probably go back for work but will ask to pay on arrival.

Stayed: February 2017, travelled on business
Thank Violaine07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 9 March 2017

Dear Violaine07,
Thank you very much for excellent feedback, it is important for the staff.
We are really pleased you enjoyed your stay : especially the staff and the localisation on the lake of Creteil.We hope that you have enjoyed our new bed . Next time please try our fast check in and fast Check out service
If you have the opportunity to go back in Créteil, we will be happy to welcome you again.
Best regards.
Georges CHRISTOS.
General manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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