We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (26)
Filter reviews
26 results
Traveller rating
2
6
6
5
7
Traveller type
Time of year
LanguageAll languages
2
6
6
5
7
See what travellers are saying:
Filter
Updating list...
4 - 9 of 26 reviews
Reviewed 26 June 2017 via mobile

This resort has got all it takes to be a 5 stars gateway in Lebanon.
The Location is marvelous with a great view over Jezzine mountains and Valley!
Though, the cabins are so much over priced especially that they need a lot of maintenance and cleaning.
Small bathroom floating with water all the time. The Tap are so old and spread water in a messy way.
The lights in the room some are day light some yellow light and some burned!
No electricity plugs next to the bed not even light switchers.
The doors of all the cabins are so difficult to be closed ( old wood and key locks).
We were granted free wifi but it did not reach the cabin .
The Tv is supper small.
The pool is very nice but instead of being a relaxing place , we had Egyptian music all the time starting 10 am like if we were in a night club ( even though we were on Fitir vacation ... this is not an excuse) .
The breakfast opens from 8 till 10 . We arrived at 9:15 and half of the breakfast was out with no refill. Missing plates, spoons, mugs....
in the kids playground, animals poos are everywhere. So smelly and dirty!
The overall experience was disappointing!

Stayed: June 2017, travelled as a couple
8  Thank Sophie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2016 via mobile

Shishas are everywhere!! This is unacceptable! Not cosy at all, room is overpriced with zero view! Kids are running & screaming everywhere. We had a room facing the restaurant sooo nosy for 250$.The furniture is old and ugly.
We left the place immediately!

Stayed: September 2016, travelled as a couple
6  Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2016 via mobile

This place is awful . very expensive for what you get. The owners are awful and the restaurant is disgusting. The ministry of tourism should close such places.......
They ask you to pay at the entry which is weird..,
On top of that when we asked for a room cleaning the owner mobilised their home maid and it took around 1 hour. They cleaned but the room remained smelly

Stayed: September 2016
2  Thank Dark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2016

Summary : won't do it again.
Pool is small
Smelly rooms and not so clean
WC is terrible with water flooding on the floor
the owner will nag if you pay with credit card
food is overpriced (example one sachet of nescafe 3 in 1 at 2000LL !!!!!)

Room Tip: overlook the cleanness, get you drink with you , but you have a nice view to Jezzine area
  • Stayed: September 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Roy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2016

What can I say. I am very disappointed with the whole of the experience. My husband and I booked in May for our stay in August. We settled everything via email and telephone conversations and it was all very well handled.Needless to say that it was all an act to secure our booking
We were charged an additional 25$ per person even though at the time of booking we mentioned the additional couple that might be staying with us (ma toa3talo ham min dalna nliki mahal walaw!)
We were told that we were not allowed to bring any food in even though there is a kitchenette in the room and you are supposed to be staying in a cabin for the weekend. Finally they let us bring in our own stuff but were told to hide them from other guests!!!!
Breakfast is served from 8 till 10 only. Come 8:45 breakfast was still not ready!!!
Got to the pool at 10:15 before it started to get busy. We were told that the pool towels were still in the dryer and that we had to wait.
We gave our car to the valet, when we took it later on in the afternoon it was full of dust and sand as if it was on a safari ride! not joking!! It was unrealistically filthy
We were told we could check out anytime we wanted the following day (walaw el mahal mahallik!). We got kicked out at 12 the following day someone apparently “called last minute” to book that specific cabin.
In addition we are still waiting for a call from the actual woman owner to make it up to us!!! Still waiting….
300$ for 1night in a 1 room cabin for less than 20 hours is a bit too much certainly for the service and place you are getting. Etoile du loup is in desperate need of maintenance and behind the trees of our cabin was a small hill of garbage. No wonder there were flies everywhere.
I wouldn’t advise it to anyone.

Room Tip: choose a different place no room will make your stay better
  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank TracyKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews