Before I get into why we loved our 5 days at Villa Cielo a quick tip: check with Elite Havens when booking if any of the other villas are hosting a wedding. We had one terrible night during our stay because a wedding was being held next door and the party didn't stop until 1:30am and set-up was torn down at 3am! Elite Havens managed our disappointment well and the wedding was booked before EH took over management of Sava Villas, so its possible the wedding would have ended at 12am (still too late for us) if an EH event contract was signed. In any case, it's clear why Sava Villas is a wedding destination, so I would just double check when booking if you want a quiet retreat.
Despite the terrible night, I'm still giving Villa Cielo a 5-star review. We were 3 generations coming together from the US, Singapore and Thailand. The Villa was spacious and well-appointed. Villa Staff - Am, Nok and Chef Pia (who is an amazing chef!) were fantastic as was the villa manager Jaeb. Friendly, professional and discreet. Pool was lovely and great to have toys around the place for kids and adults (trampoline, pool table, table tennis, fussball, etc). We really didn't want to leave and I only wish I could justify going back for a weekend with only my husband and daughter (maybe a little too big for 3 of us!).
I stayed in Villa Cielo with a friend last week and we had the most amazing time!!! 6 bedrooms was a little excessive for the two of us haha, but we’re already planning a trip back bringing all our friends!!
We were greeted by the villa manager Tida who was an absolute doll! She was so attentive throughout our entire stay and really made us feel at home. The villa also comes with a friendly Thai chef and housekeeper who were so lovely. The first night we had a BBQ (seafood and vegetarian) and it was one of the best meals we had in Thailand. We also liked that we could pre-order snacks and beverages to have on stock at the villa when we arrived.
The villa is located in Northern Phuket and felt very private and secluded. It sits beachfront on Natai beach, one of Phuket’s most unspoiled beaches which was absolutely beautiful. We literally didn’t see another person on this beach the entire time we were there. The villa comes with complimentary kayaks and SUPs which were a lot of fun! The villa itself is gorgeous. The decor is very stylish - a mix of modern/minimalist/Thai but also felt a bit miami-style. The interiors are very bright and airy, and I loved the ocean-inspired art throughout the house. All the downstairs bedrooms open up to the pool, and most of them have sunken bathtubs.
The villa has everything you could ever want: infinity pool with tons of sun loungers, outdoor dining area, pool table, foosball table, bikes, kayaks, SUPs, apple TV, sound system to play music throughout the house. There is also a HUGE front yard with a trampoline, soccer nets, basketball hoop, etc - perfect for kids (or the young at heart). We got massages on the beachfront massage sala which was amazing.
Because the villa is so north, it is a bit far from many of Phuket’s attractions, but you can easily hire a car to take you anywhere. However, I would mostly recommend this place if you’re planning to spend a lot of time enjoying the villa rather than sightseeing.
Thank you so much to the villa staff for making our stay so perfect!!! We will definitely be back. :)
Togehter with our friends we stayed one week at Cielo. If you are looking for quiet luxury this is your place!
There is plenty of modern furnished inside living space. The outside area offers everything you need for a recreative holiday. The beach is just a few steps away and always in sight.
Finaly the staff makes the stay to a long lasting momory. Apple and her team made a perfect job. Pia in the kitchen is a real chef. Lunch and dinner were two daily higlights.
There are 7 ‘Cielos’ in Sava Villas situates in Phang Nga Province. The main entrance has a gate with a security guards which is good. Our driver took us to the wrong cielo (supposed to go to Cielo 3) as there is no sign of the cielo number at all. For the same reason, wrong visitors occurred during our 5-day accommodation here.
The ambiance, house setting, facilities has not much difference to the photos of the management office. Wifi connection was unstable, easily disconnected and was frequently asked to re-enter the password. The indoor temperature / pest control was satisfactory. Televisions are set to work on apple tv though local channels seemed not available. The outdoor swimming pool is fully sun exposed during most of the day. The beauty of this villa was, the high ceiling & extraordinary spacious washrooms but only 2 out of 6 have bathtubs.
We have a villa manager (Aom), a chef (Pia), two maids and a handy man. Their services, table setting, house cleaning were at hotel class. We had BBQ, thai / seafood cuisines, all lived to our expectation. Pia has a spot-on sauce (we called it ‘green sauce’ that made of coriander, lime juice, garlic and 2 more ingredients) that it goes perfectly well with seafood but we requested to have it prepared for all meal. Upon request, Aom assisted to arrange some therapists for a 90-min body massage at B1800++. We found that they were not too thai-style but rather Swedish. Downside is, you could only have the treatment performed either at the outdoor beach front shaded area (we were fear of mosquito bites) or in your own room with their provided mats on the floor.
For budget wise, extraordinary house service, outdoor swimming pool with partly shade, steady wifi connection, boat pick up from the beach in front of the villa, we prefer villa Inasia in Koh Samui.
Everything was good until the last night.
1)We went out for dinner and the driver brought in a friend of his to our car without getting our permission and we spend 30 extra minutes to "send her home". meanwhile, we tried to call our villa butler few times and she didnt pick up our call.
2) when we arrived villa at10pm, we found out the villa front door was opened and nobody was in the villa.
3) we tried to look for the staff and since the butler told us that somebody will be staying in the villa at the back shelter. we found nobody. but one door was locked and we kept knocking and yelling for 30 minutes without answer.
4) we tried to call the butleragain and even worse, the landline was not working! And as expected nobody answered until now. we tried to call the villa manager and no answer as well
5) at 11:15 we finally managed to contact the manager and the butler, they were together in town and we told them that we are worried about the security. The villa manager finally agreed to come back to villa and check on us. he knocked on the staff door and finally she answered. (!)
6) The manager was telling us we are very safe at the villa. but with nobody pick up our calls, no security guard around, the door wide open? you must be kidding me.
We must say with the money we spent on this holiday, obviously we expect a better service and security.