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Reviewed 10 July 2016 via mobile

We chose this hotel in the middle of nowhere with a pool to escape the heat of Rome in July. We were greeted well by reception, but informed there was a party that night. That was fine - we stayed up til 1.30. We didn't sleep well as the rooms air conditioning wasn't working too well - we changed rooms for the next day - staff were so kind and accommodating. We had breakfast, which was extremely poor - very limited choice and little of it. The waiter needed to be asked for everything before he stocked up. After changing rooms we made for the pool only to be told that we only had half an hour as there was a wedding booked in and we couldn't use the pool. We were told we could check out or use another hotel's pool - staff were lovely and so apologetic. We decided to leave. I would never stay there again Or recommend it - management are trying to juggle events and ordinary guests - not working when we are not able to use pool and get limited breakfast - perhaps they make more money from weddings - good luck to them. Shame as the hotel rooms and surroundings were beautiful - staff fantastic. BUT don't go
Sorry this is so long - feeling narked

Stayed: July 2016, travelled as a couple
Thank Trevor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvillasofia, Responsabile relazioni pubbliche at Villa Sofia, responded to this reviewResponded 11 July 2016
Google Translation

Gentile Trevor, l'uso della piscina è offerto agli ospiti dell'hotel, e non automaticamente compreso nel prezzo, proprio perché a volte possono esserci degli eventi nella struttura.
Ci pare brutto far fare il bagno in costume, mentre si svolge un ricevimento. Non è un problema di soldi ma di priorità e di opportunità. Il personale è stato sempre a disposizione anche per il cambio camera visto che in alcune stanze si è verificato un problema con l'aria condizionata, oggi prontamente risolto. Cose che possono accadere, e di domenica è difficile che tecnici ed operatori possano intervenire. Ci dispiace per la sua brutta esperienza, in palese contrasto con le opinioni della maggior parte dei nostri ospiti e le auguriamo un felice ritorno nella sua Inghilterra.

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Reviewed 14 October 2014

villa sofia was not so easy to find because it is not on the main road, you have to drive trough the thin road to get there. the staff is good, helpful but their english, like in whole italy, was not so good. the room i've stayed in was really really small but stylish decorated, and the wifi was terrible. the breakfast was good, and the coffee was great. but, for me, i can't say that villa sofia is great value for money. good is, but not great.

  • Stayed: January 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank corinna051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvillasofia, Direttore at Villa Sofia, responded to this reviewResponded 7 November 2014
Google Translation

Gentile Signor Marco, la ringrazio per aver otimamente recensito il Nostro Hotel e la Nostra professionalità, quello che leggiamo mantiene accesa la speranza di averla nuovamente Nostro ospite.
Carlo Gobbino

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Reviewed 21 September 2018 via mobile
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Stayed: October 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017 via mobile
Google Translation

Stayed: September 2017, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prenotazioni H, Responsabile relazioni pubbliche at Villa Sofia, responded to this reviewResponded 3 October 2017
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Reviewed 20 September 2017
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  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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