I have been staying at the Ungheria for over 20 years. It is so friendly and easy to access.
The staff have become friends.
Our American customers who visit Varese always request staying there as they agree to the comfort.
If you like to bicycle, the location cannot be better. The Segafredo family will help you make contacts as needed for cycling equipment, if you don't have your own with.
eDreams
Booking.com
Taking safety measureseDreams
We had a great 4-night stay at the Hotel Ungheria on a cycling trip in the Northern Italian lakes area. Our room was spotless, large and comfortable. Simone and his staff went out of their way to treat us like we were royalty. They could not have been more helpful and attentive. If you are a cyclist, take advantage of the large, locked bike room with tools. Breakfasts were excellent, and while there is no nearby spot for dinner, the hotel is right across the street from the bus stop that will take you to the center of Varese.
One night stay during COVID. Excellent hotel, very helpful staff. Really comfortable bed, had a great nights sleep. There is parking on site but it’s first come first served and limited. My room had a shower only. I highly recommend this hotel.
Spent a night at the Hotel Ungheria on our motorcycle trip in July 2020.
Upon arrival we were greeted with kindness from all staff members.
A safe car/motorcycle parking is available behind the hotel. They have a bar / terrace at the front.
Rooms are super clean and tidy, with ample space and good light. Windows have blinds as well. Despite getting rooms overlooking the street, no noise came through the closed windows at night, which made for a good sleep.
The bed is large and comfortable. The room and bathroom are clean and nice.
Breakfast is abundant. Various salads, eggs, bread, jams, ham and all you want, with the usual fresh Italian coffee. Fresh croissants can be ordered the night before.
The staff is super friendly and accommodating.
Overall, this was a great experience and we thank everyone for their great service and kindness.
We loved this hotel. We were on a bike tour that included this hotel. It isn't near the center of town, but the bus stop is right across the street, and you can soon be downtown.
The accommodation was above averge; we had a balcony, and a reasonably sized room. Our bicycles were stored in the basement, and the staff washed our bicycle clothing each night for the next day. The best part of our stay was the nutrition-oriented breakfasts (buffet style), attended to meticulously by the owner, his family and staff (eggs & coffee to order).
The hotel made us a lunch to take on the bike ride that included home-made nutritious bars that they promised they would post the recipe for on their website.
When we returned from our bike ride each day, they provided us a post-bike lunch at around 2pm which was quite a spread to cover us until dinnertime.
They front desk was very helpful in arranging transportation (when needed) and provided counseling about local information. Their customer service was exceptional. Highly recommend.
At the checkin we discovered that due to an issue with booking.com 2 rooms were booked instead of one and the credit card was charged twice. Clearly we issued this at booking.com, but we got no support from the hotel staff at all. This people are unfriendly, unwilling, non-empatheticand not customer oriented at all. They keep repeating that this is not their issue and that we should have booked directly at the hotel. We would have gotten a better price and less trouble. Thanks for nothing Ungheria! Btw. all the vegan options at breakfast consist of Almond and Soja milk. No other vegan options. Very frustrating.
Dear Guest,
First of all, we thank you for having dedicated part of your time, despite not having had a good experience in our hotel.
Even now we are really regretful for the incomprehension about your reservation. We try to explain clearly the situation. We received 2 prepaid reservations, both on your name and for the same period. But nobody (neither Booking.com nor you) informed us that there was a mistake with those. As you said, we discover it at your arrival. We tried to explain you that by booking (with an intermediary ) you have to contact it first. So, obviously, with direct reservation would be easier to solve any problems.
Regarding the observation about the option for vegan breakfast, fresh fruit, almond and soja milk are the products available every morning. We also bake some other fresh products, like croissants or homemade cake/biscuits, when we know that our guest prefer to follow the vegan nutrition. We are really regretful to find out now, by reading your review, that you have this need.
Finally, we are really sorry that you have not appreciated our efforts to meet your need. On the day of your arrival, we waited to welcome you almost until 1:00 a.m (although our reception close from 24:00 until 5:00). And if we were informed in advance, we could have satisfy more your need of vegan breakfast.
We hope that you could have, in the future, another opportunity to try again our hospitality!
Bestr regards,
Ilaria Zanette – Staff Hotel Ungheria
