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“We left after 15 hours of being in this awful hotel”
Review of Il Borghetto

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Il Borghetto
Ranked #25 of 28 Hotels in Montepulciano
Reviewed 8 May 2016

Worst hotel experience. Had to pay up front or they keep your passport. I reserved the biggest room with terrace they gave me nothing. The room was on fifth floor walk up. 200 stairs later we arrived to a room that was ver cold. Since there are no phones, we had to walk down over 200 steps to tell them we need heat room very cold. She said ok we. Put on heat for you. Little did we know the heat was only for an hour. We went to dinner and came back to a freezing room. Once again after walking up over 200 stairs to get to room, we had to walk down. No one at front desk after 8 pm. We froze to death. We had five blankets, slept with clothes on. It was awful. We never slept bc we thought we would freeze to death. Went down with all our bags to gentle hell out of this freezer room. We were supposed to stay for three nights and said we are leaving. Front desk had no sympathy that we froze for over six hours in room. No heat. They don't care. She said heat was turned off in April. It was 36 degrees in Montepulciano the first week of May. They could have left the heat on as we are guest in your hotel. Shame on you for making us freeze. We have never experienced such disdain from a hotelier in our lives. We insisted on having half I'd our money returned and she fought us tooth and nail. Do not book this hotel. They will turn off heat and act bc they are cheep and don't want to pay their bills. If you are older how can you walk up all those stairs. Front desk person lied about what happened to boss and then I got an email from boss insulting me bc we wanted half our money back. There are so many other options do not book this rat trap.

Room Tip: You will freeze in May Nd die of heat in July ugh
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  • Stayed: June 2015, travelled as a couple
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    • Sleep Quality
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2  Thank thetuscans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 39 reviews

Reviewed 11 November 2014

The hotel was built in the 15th century and our bed was from the 18th century!!! We loved our stay and loved our view of the wall and the outside of the city. My boyfriend and I were so glad that we found this hotel and loved our stay! The woman that was running the hotel that night was warm and friendly. She told us of the history of the hotel. We wish that we could have stayed another night.

  • Stayed: October 2014, travelled as a couple
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Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

Typical hill town hotel...part of the old village ...simple decor... but Italian antique....the best part was opening the shutters and having the incredible view of the Italian countryside. Just like in the movies! Conveint walk to many local restaurants...just be prepared for uphill hikes...as Montepluciano is a hill top town. The hotel perfectly mey my needs...not luxury...but plenty of old world charm!

  • Stayed: October 2013, travelled solo
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

Very beautiful view from my room BUT no AC and 140 euro for 3 people !
I think that the owner should at least include the breakfast for this price.
The room are old but clean.

Do not go in this hotel.

  • Stayed: August 2012, travelled with family
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2  Thank Sarounette25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2011

This hotel is not as advertised and not what we expected for over 1,000 Euros. We booked a suite expecting it to be better than a standard room, it was dark, uninviting and awful. In fact it is nothing more than a rented room with a white fridge in the middle of it. The bed was very uncomfortable and there were no soft furnishings, just 2 small hard childrens chairs. Add to this next door's toilet which sounded like it was in our room, constant traffic noise from 0530 in the morning, no airconditioning (1,000Euros remember) we were glad to leave at the end of our stay. We mentioned our distisfaction when we paid but our comments were ignored. We always see the better side of "shabby chic" but this was plain shabby. Someone should take resposibility for this, it's a rip off. I doubt we can get any money back but maybe I can stop others being conned. Montepulciano is a delightful town though.

Room Tip: Go to a different establishment, seriously!
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  • Stayed: September 2011, travelled as a couple
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6  Thank CameronTwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Il Borghetto

Address: Via Borgo Buio 7, 53045, Montepulciano, Italy
Region: Italy > Tuscany > Province of Siena > Montepulciano
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #25 of 28 Hotels in Montepulciano
Price Range: €101 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Il Borghetto 3*
Number of rooms: 17
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