This place would be a “ok” for a 3 star hotel, but 5 start is ridiculous.
They provided only 1 hand towel for a 2-person room, and when we wanted another towel, they said it was too late for the day, and we should have told them before. I am sorry, but in which 5* hotel do I have to ask them towel aprior? Cant they assume X people will need X hand towels? Another room had the exact same problem as us the next day. They said we can complain this to whoever we want, and here we go...
The service is bad, and rude (0/5). The breakfast is 3/5 at most. The rooms (at least in -1 floor) are awfull 2/5). There is always high humidity and the furniture is from B.C (1/5).
The shower stucks, water does not flow (1/5).
Did I say that this hotel is 5 star?
- Free Wifi