We came to Montecatini for the first time and we booked a room for 3. However the room which is on -2 level is always very humide and the bed covers are wet. We had to take the shower in max 3 min because the drain gets blocked and the water is all around :( wait for the best part: we asked for towel because the towel had dropped on the flooded bathroom, we called the reception 2 times and waited for 1 hour, we never got it and when we asked to the receptionist, he (rude and arrogantly) said it is impossible because house keeping is closed. (It was 21:00in the evening) there is no slippers in the hotel and the stuff is really a challenge.
I strongly recommend to avoid this hotel especially if you want to have a good calm stress-free holiday vacation. Receptionists are ready to argue with you anytime :(
Old buildings are supposed to bring you some nostalgy not the stress and uncomfort, especially when you are on a family holiday vacation!!!! More
- Free Wifi