Palladio hotel montecatini
date 12 April 2009
We arrived at this hotel as part of a group travelling with national holidays. After travelling 30 hrs on a coach we were met with arrogant staff who spoke very little English and were extremely unhelpful when there was a mix up with rooms. The room we stayed in was generally clean apart from an obvious spray of vomit on the wardrobe doors. There were no tea and coffee making facilities in the rooms which we expected it being advertisied as a 3 star hotel. The double bed we had was two singles pushed together which kept parting during the night. There was a television in the room which didnt work, visible wires coming from an uncovered plug socket and a shower which although it worked the head kept falling down meaning it had to be held . The food in this hotel was disgusting and certainly nothing like the meals advertised on the web page. The meals consisted of soup which tasted like it was made from powder, basic pasta, and then a main course not resembling anything italian, chicken and chips one night my husbands was not cooked properly making him sick, and a dessert which was obviously angel delight wasnt even set. The free bar was a joke only having wine, water or tea and coffee, no soft drinks.The staff did as little as possible and we felt they understood more than they let on pretending not to understand so they couldnt help. Not one of them smiled the whole time we were there. This was the first time I have been to Italy and it will be the last .