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Rashid_DZ
Boumerdes, Algeria

No Bad Surprises

Review of Hotel Excelsior
4.0 of 5 bubblesReviewed 2 Dec 2022
Didn't have real expectations, but it is a good Hotel, and excellent for a 4 stars, nothing to say about service, rooms, cleaniness. Special thanks to the reception : helpful, welcoming and efficient, the only points that need a bit of improvement : laundry : make sure you dry well the clothes. The other point : the restaurant, it is excellent by itself, but need more variety, it is more based on fish and suchi, as an international Hotel : need more variety, not everyone likes Suchis. Otherwise : Excellent choice in Marina Di Massa, I imagine it in the Summer!
Date of stay: November 2022
Trip type: Travelled on business
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
direzione hotel excelsior, Altro at Hotel Excelsior, responded to this review
Responded 5 Dec 2022
Dear guest,
Thank you for sharing your feedback and for appreciating our hotel, its services and our restaurant Il Sestante.
Your observations are valuable advice that will help us to improve and we are sure that you will also find some pleasant changes on our menu.
We hope you will find some "tasty" innovation during your next stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2 - 7 of 275 reviews
Reviewed 24 December 2019 via mobile

Hotel Excelsior is an excellent hotel located few steps from the sea/beach. It’s easy to find and park (nit sure in summer period).
Rooms are clean, the food is great especially breakfast buffet.
The place around hotel is good for walking or cycling, There’s enough restaurants, bars, shops... in a walking distance from the hotel.

Date of stay: December 2019
Trip type: Travelled on business
3  Thank 568tinj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2019 via mobile

A Good hotel. Clean and comfortable with a nice breakfast. Location is excellent next to the beach and the center of Massa. Parking is available on the street. It has a good lobby. Good and friendly staff.

Date of stay: November 2018
Trip type: Travelled on business
1  Thank Alextraveler1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2019

We loved this calm, elegant and well maintained hotel across from the beach and would give it six stars if we could. The hotel has a warm, friendly staff that look after your every request. Impeccably clean as well. There was plenty of space by the pool every day so we had no issue with getting a lounger. You could order drinks by the pool or sit in the garden which offers a small lunch menu. If you want the beach Italy has a system of private beaches you do pay for but then you get access to toilets, changing facilities, a restaurant and so on so it depends what you want, and the hotel can arrange it for you. The hotel is very disabled friendly and accessible and there were three people staying in wheelchairs or elderly and an accessible loo beside reception. Some evenings they have live piano or a band which is a nice touch. You can also get beauty treatments there as they work with a local beautician and provide a space. Gym is small but functional. The Breakfast is out of this world with everything you could want, freshly squeezed Orange juice, crepes, all kinds of eggs. The rooftop restaurant is also unmissable, sip prosecco while you watch the sun set over the mountains. We would love to come back.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank moiaflandres
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 June 2019 via mobile

Great hotel across the road from the beach at marina Di Massa with wonderful, friendly staff that no requests were too difficult. Clean rooms with a modern interior and with a fantastic spread for breakfast that included a chef that made omelettes and crepes to order, will definitely stay there again

Date of stay: June 2019
4  Thank Lecaio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2018 via mobile

We searched for a replacement hotel as we just wanted 2 days at the beach to chillax, before we went home. Hotel is in a great location opposite the beach and close to town, friendly staff, helpful although this resort is 99.9% Italians( which is great). Room clean and tidy, with a bottle prosecco complimentary. Good breakfast with lots of choice. My one disappointment was the pool and area, only enough for 8 loungers, and the area should be paved all over in my opinion. Also my one complaint was the beach, directly opposite are cafes bars etc and it seems that those cafes etc own the beach up to the water line, it costs €25 per day for one umbrella, one chair, one lounger and one table, nothing more nothing less. Now a good hotelier would sort out his clients so they were not lying in the sand on the very very small section of public beach.

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank gavinc931
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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