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Reviewed 27 December 2014 via mobile

We have been coming here for over 15 years, so in a sense we may be biased given the Splendid and the team have almost become a part of our family holidays. But we can't recommend it highly enough!

The management have been very forward looking and are clearly interested in investing to continue improving the guest experience, and each time we come we find improvements such as the spa area, the new lift, refreshed rooms and so on. The staff is extremely friendly and competent and we are welcomed by many of the same faces year after year, and I hope this means they also enjoy the working environment.
The restaurant is of an extremely high level and there is a good choice of wines, especially from the Trentino region. We ate here every day without ever getting bored! The staff here were also extremely accommodating with the requests we had to make life easier with our two young children.
The location is great, close to the center of the village and also close to the Spinale and 5 Laghi lifts. The hotel shuttle service is also the lazy option we took most days. And finally, Campiglio never dissapoints: even in a year with little snow the slopes were in great condition and the skiing excellent. With the new water reservoirs there is a fantastic network of snow cannons being put to good use. Can't wait to come back again soon!

  • Stayed: December 2014
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Thank ttzzaapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

The Hotel Splendid is a family run hotel which is complemented by a superb team. Although I should not single out a staff member for special praise, I cannot not mention Filippo, for his care and attention to our every need and requirement. Mohammed was also very patient with us, ferrying us to and from the slopes whenever needed. My family and I (a group of 11 people including my 9 month old son) visited over the New Year, which is the busiest week of the year and although all the staff were working a minimum of 12 hour daily shifts, we were always greeted by everyone with a warm smile and the utmost of courtesy. The proprietor Mr. Tonelli was also there day and night to greet his guests and ensure all our needs were seen to. The reception organized for NYE was really nice, consisting of pre-dinner drinks and canapés, followed by a 5 course meal as well as a party afterwards. We also had a gift left for us in our rooms, which was a really nice touch from Mr. Tonelli!! The restaurant is also of a very high standard with varied delicious daily menus. The rooms are spacious and finished with all the warmth and charm that one would expect from a hotel in a top Italian resort. There is also a nice SPA as well as a kids club, though the animators are more suitable for Italian speaking children. The rates charged also offer great value for money. All in all, highly recommendable and I will not bother checking other hotels in the area should we hopefully return in the future!!

  • Stayed: January 2014, travelled with family
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Thank Jonice08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

Visited for a pre Christmas break and whilst very quiet on arrival, once the other families arrived a day or 2 later the hotel came alive. Nothing was too much trouble for the staff, the bedrooms were serviced to a very high level and the food was fantastic. Very Italian family focused which added to the atmosphere! The owner takes time to see that you are ok, for a large hotel, that is impressive personal service. Loved it!

  • Stayed: December 2013, travelled with family
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Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

We booked this Hotel in half board + SPA package (RELAX AND WELLNESS FOR HIM AND HER) at a very good price.

The SPA is great with a nice pool, little crowded right after ski time. We had full body massages and UVA lamps included in the package. The 2 masseuse where nice, professional, and very good. We are pretty spoiled and demanding with these kind of services and we both agreed that that was the best massage ever.

The Hotel's room was average. Breakfast and dinner were good and abundant. For dinner i suggest to go early rather than late to be able to fully enjoy the buffet appetizers and buffet desserts. There is a nice bar with a good selection of international drinks and local grappa (spirits). The sommelier took time and illustrated us a selection of local grappa. we had a great time.

The staff was very nice and kind, particularly the sommelier and the girls at the SPA. We noticed that they even have girls that entertain kids with activities.

The hotel has a free shuttle to the ski lifts.

I suggest to book this hotel with the RELAX AND WELLNESS FOR HIM AND HER package for the quality and the reasonable price.

  • Stayed: April 2011, travelled as a couple
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Thank Ma_and_Mo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2011

Every year we go skiing in the italian dolomities. This year we choose Madonna di Campiglio and after a thorough search we chose to stay at this hotel. Our experience was one to remember. The rooms are spacious and clean and the hotel facilities which include a spa are wonderfull. We were also amazed at the quality of the dinner served every night (since we booked half board) which inlcuded choises from salad boufet, fresh pasta, meat, fish desserts e.t.c, which were all amazingly prepared and served. The slopes are 5/6 minutes walking from the hotel but the hotel also has a bus making rounds, taking you to the slopes every morning whcih is excellent. But I think what made our holiday really special was the manager of the hotel. He attended to our every need and really helped us out when we needed help with one of our friends. Very profesional, very friendly and very considerate. We really thank him for everything.

  • Stayed: January 2011, travelled with friends
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Thank sofocleous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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